The next speaker at CMPM2014 is Stephen Mills, a market research practitioner from UMR Research New Zealand. His interest is in the much-maligned device of the political focus group: a tool which continues to have a significant impact on political decision-making. This started during the Second World War, when Robert K. Merton researched how Americans could be encouraged to support the war effort.
But since then they've been increasingly strongly criticised for replacing political leadership, for leading to soft decisions rather than necessary reforms, for pandering to prejudice, taking over the role of political parties, driving leadership churn, and losing …











