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Towards Real Citizen Participation in e-Democracy

Krems.
I've now arrived at the 2010 Conference on e-Democracy (EDEM 2010) in Krems, Austria. I'll present my paper on the g4c2c concept with Adam Swift later this afternoon, but we start today with a keynote by Andy Williamson. He begins by pointing to the relative youth of e-democracy projects, and says that there's a lot to learn from the interesting failures of many such projects to date. Indeed, there's a problem with the academic language of many of these projects (democracy is a disputable enough term as it is - sticking 'e' in front only makes it worse).

More Travel Coming Up: EDEM 2010

In a few days' time, I'll head off to Europe again, to present at this year's Conference on e-Democracy (EDEM 2010). I really enjoyed the 2009 edition (see the coverage in this blog), and it's hard to believe a whole year has passed already - probably because it hasn't: EDEM 2009 was held in September...

Still, that's not stopped us from developing some new ideas on how to further the 'government 2.0' push which aims to utilise Web 2.0 technologies, social media models, and produsage processes in order to create better engagement and participation between governments and citizens. This year, I'm building on my observations with Jason Wilson about top-down and bottom-up forms of engagement, presented at EDEM 2009, to suggest (in a paper co-authored with Adam Swift) that neither the common government-to-citizen (g2c) nor citizen-to-citizen (c2c) initiatives in the government 2.0 space quite manage to find the right balance, and that we may need to explore the possibility for new, hybrid models in between these poles: we outline what we've called a g4c2c model in which government provides explicit support for, and gets involved in, citizen-to-citizen activities.

g4c2c: Enabling Citizen Engagement at Arms' Length from Government (EDEM 2010)

EDEM 2010

g4c2c: Enabling Citizen Engagement at Arms' Length from Government

Axel Bruns and Adam Swift

  • 6 May 2010 - 2010 Conference on Electronic Democracy, Krems, Austria

The recognition that Web 2.0 applications and social media sites will strengthen and improve interaction between governments and citizens has resulted in a global push into new e-democracy or Government 2.0 spaces. These typically follow government-to-citizen (g2c) or citizen-to-citizen (c2c) models, but both these approaches are problematic: g2c is often concerned more with service delivery to citizens as clients, or exists to make a show of 'listening to the public' rather than to genuinely source citizen ideas for government policy, while c2c often takes place without direct government participation and therefore cannot ensure that the outcomes of citizen deliberations are accepted into the government policy-making process. Building on recent examples of Australian Government 2.0 initiatives, we suggest a new approach based on government support for citizen-to-citizen engagement, or g4c2c, as a workable compromise, and suggest that public service broadcasters should play a key role in facilitating this model of citizen engagement.

Fighting the Cleanfeed Filter with Evidence of Its Futility

For a goverment which on its election made so much noise about making 'evidence-based' policy decisions (as opposed to the naked ideology of the previous mob, particularly in its declining years), Senator Conroy's decision to impose his 'cleanfeed' filter on the Australian Internet is a deeply disturbing sign. There's much that must - and will - be said about this pointless, futile, and undemocratic filter over the coming weeks and months, no doubt, and Catharine Lumby's piece in The Punch and Google Australia's statement today are a very good start.

Rather than adding my own expression of dismay and outrage at the sheer stupidity which Senator Conroy's decision represents, though, I'll simply point to the work of my colleagues in the ARC Centre of Excellence for Creative Industries and Innovation. Authored by three of Australia's most eminent media and communication researchers, here's some actual evidence which provides a much better basis for policy-making than whatever misconceptions and flawed assumptions have led the Australian government to believe that Internet censorship should be a policy priority in a country whose communications policies have suffered more than a decade of complete neglect and incompetence under the previous government.

Please tweet, embed, bookmark, link, and otherwise share this document (available at Scribd) widely.

Two New Book Chapters on Produtzung

I haven't yet had a chance to note my latest two book chapters on produsage here - both in German, and following on from conferences in Germany which I spoke at in 2008 and 2009:

Prosumer Revisited

The reader Prosumer Revisited, from the Prosumer Revisited conference which I attended earlier this year, contains my chapter "Vom Prosumenten zum Produtzer", which argues that the 'prosumer' is no longer a useful term to describe the changes in participation and content creation which are occurring today, and provides a concise overview of produsage, or Produtzung, as an alternative. Probably a little more clearly than I did in my conference presentation itself!

Remembering the Fall of the Wall

Twenty years ago to the hour I sat in an army bus of the (West) German Bundeswehr in the town of Dannenberg, stuck in a traffic jam caused by (East) German Trabis exploring their new-found freedom to travel. My unit was posted right on the border to the East, charged with listening in to radio communications of the East German and (more importantly) Soviet forces in the GDR, and we were on the way to our radio tower, but that morning we felt extremely redundant. Sitting in traffic that morning - a most unusual experience in sleepy Dannenberg -, stared at from below in our olive-green whale of a bus by the disbelieving eyes of our long-lost compatriots, remains my most vivid memory of the day after the Berlin Wall (and all of the walls separating the two German states) opened. Five years ago I published my memories of that time.

Blog Mapping and Beyond...

It's been a good week already - on Monday I've received notice that we've been successful with a major research grant application in this year's ARC Discovery round. The three-year project for which we're receiving $400,000 from the ARC, with my esteemed colleague Jean Burgess as the postdoc researcher, will extend the existing work on blog mapping which I've been engaged in for the past few years and take it to a new level - beyond capturing 'only' what happens in the Australian political blogosphere, we'll be working to get a much more comprehensive picture of Australian public communication online across blogs, Twitter, YouTube, Flickr, and perhaps even Facebook. None of this would be possible without the fantastic work of our colleagues Lars Kirchhoff and Thomas Nicolai at Sociomantic Labs in Berlin, incidentally, so a very big thanks to them for their massive contribution so far - we're looking forward to the next three years... Below is the abstract for the research project (and no doubt I'll post more about it here as we get going in early 2010) - and there are various articles and presentations covering our blog mapping efforts to date elsewhere on this site.

New Media and Public Communication:
Mapping Australian User-Created Content in Online Social Networks

Understanding the ways people contribute to and use the Internet for a wide range of purposes is important to Australia's future from both a social and an economic perspective. Effective, evidence-based policy depends on developing a vastly improved understanding of the current level of Australians' online activities and interests. This project provides crucial, detailed baseline data on the social, cultural and technological dynamics of Australian online public communication, which can inform further government initiatives to strengthen the country's digital economy and to maximise civic engagement through media participation.

Fighting Gender Stereotypes in the Polish Blogosphere

Milwaukee.
The next speaker at AoIR 2009 is Katarzyna Chmielewska, whose focus is on Polish-language blogs, especially by Polish women. In 2006, an advertising agency created a controversial public service advertisement in Poland that was featuring a hospital delivery room with a birthing scene during which a vacuum cleaner is born, to suggest that too often consumer lifestyles are preferred to having children; this was highly controversial in Poland and was seen as emblematic of the then ruling coalition's ultra-conservative 'family values'.

Political Discourse from Truth to Truthiness

Milwaukee.
The final keynote of AoIR 2009 is by Megan Boler, editor of Digital Media and Democracy: Tactics in Hard Times. She begins by noting the shared sense of aporia at the conference. What do we do as we face the rapidly changing environments of social media - do we feel let down by the Internet, do we daily have to renegotiate the changing visage of the Internet? Megan is particularly interested in exploring this in the context of war, and especially the war on terror - so much especially of the material produced from critical perspectives is dismissed as noise here, so how do we make what we feel is important audible and visible? (To illustrate this, Megan shows a video compiling the repetitive use of certain keywords - September 11, Saddam Hussein, war on terror, terrorism - by US leaders.)

Towards Blackberry Capitalism?

Milwaukee.
The next session at AoIR 2009 starts with Andrew Herman, who introduces the idea of 'Blackberry capitalism'. He notes the shift towards wireless Internet use in recent years; most US Internet users now access the Net wirelessly, for example, and trends are similar in many other countries. There is no distinction in much of the data between wireless and mobile uses, however; mobile Internet use entails some very different practices from mere wifi access. Mobile communication has similarly changed away from mere mobile telephony, of course; the possibilities of mobile communication have extended well beyond talking and texting, but don't simply converge with wireless Internet usage practices.

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