e-Government

The second day at the iCS Symposium at IT University Copenhagen starts with a keynote by Lina Dencik. She explores the difficulties in researching the datafied society, building on several of the projects currently underway at the Data Justice Lab at Cardiff University. This work must involve researchers, but also civil society actors, practitioners, journalists, and others.

The datafied society represents an immensely fast-moving space; there are constant updates on development projects, company initiatives, government actions, data scandals, etc. As researchers, it is important to introduce a sense of slowness into this environment from time to time, in order to take a more considered and careful look at what is going on, yet the speed at which new data-driven technologies are being implemented across society, often without having been fully trialled and tested, makes this very difficult and gives a great deal of unchecked power to the companies providing these technologies.

The second keynote at AoIR 2017 is by Marju Lauristin, who is both a professor at the University of Tartu and the rapporteur on e-privacy at the European Parliament, where she also represents Estonia as an MEP; indeed she has been named one of the most influential Estonian women in the world. This week the Parliament voted on new EU privacy regulations which Marju has been instrumental in developing.

Her focus here is on the impact of algorithms on deliberative democracy, and the short summary of the situation is that algorithms will severely affect democracy if the companies that utilise them remain unchecked, and that they will prevented from doing so only if effective legislation is enacted to protect democratic processes.

The second speaker in this ECREA 2016 speakers are Dennis Friess and Pablo Porten Cheé, who shift our attention to e-participation tools and platforms. They begin by noting that there is a democratic crisis which manifests itself in growing scepticism about representative policy-making. One response to this is a call for more opportunities for citizen participation, especially also through online platforms; but does such e-participation lead to more positive attitudes towards democratic processes?

Canberra.
The final speaker in this DHA 2012 session is Julie Freeman, whose interest is also in online political participation; her focus is on the City of Casey local government authority in Victoria, comprising a population of 256,000 citizens served by 11 councillors. How are online tools and platforms used in local government in this case?

Casey has its own council Website, of course, as well as a Twitter and Facebook presence (which is mainly used to disseminate media releases), the civic networking site Casey Connect (a council-provided platform for local clubs and associations to present themselves, at arms’ length from council) and the civic consultation facility Casey Conversations (a PhD project which offers discussion boards on key advocacy issues, without direct council involvement in the discussions).

Berlin.
I’m chairing the next workshop at the Berlin Symposium, which features a paper by Viktor Mayer-Schönberger and Zarino Zappia. Zarino starts us off by highlighting the Obama administration’s statement that government should be transparent, participative, and collaborative – and a number of open data sites by governments and non-government have now been set up.

But where is the research into how this material has been used, by whom, why, and with what results? Will such re-routing of information flows bring about a democratic renaissance, or will we see the rise of intermediaries who wield new forms of power? To address some of these issues, Zarino and Viktor have begun to map the new field.

Berlin.
The second keynote at the Berlin Symposium this morning is by Philipp Müller, who will argue for the idea of ‘open statecraft’ in a networked world. He suggests that our world has become ‘unfiltered’ through the move from mass to networked and social media; the appropriate description for this is not simply many-to-many or few-to-few media, but n-to-n media, where all sorts of power games in pursuit of communicative impact, visibility, and success take place.

There are also some cognitive lags here – we’re missing a framework that allows each of us to work in these worlds, much as we once learnt, slowly and with difficulty, to live in the industrialised and mass media worlds. Historical analogies are 1386 – where lances as a military technology were first used to undermine warfare based on mediaeval knights, and in the process undermined the knighthood system overall; 1518, when Martin Luther became the first blogger, using the new technology of the printing press, and a church door, to initiate some 150 years of governance crisis; and 1927, when Bertolt Brecht pursued ‘radio theory’ and considered the development of audience-driven backchannels to radio as well as theatre plays.

Berlin.
The second speaker in this (really productive) session on crowdsourcing at the Berlin Symposium is Malte Ziewitz, whose interest is in the application of crowd wisdom to regulatory problems. Crowdsourcing itself isn’t actually all that new – there have been questions about the wisdom or folly of crowds for a very long time already, and ‘the crowd’ has been positioned as a problem (the uninformed mob) as much as as a solution (drawing on folk knowledge and commonsense).

Current thinking on crowd wisdom comes variously from management science, computer science, and economics (painting crowdsourcing as an engineering challenge, focussing on generating ‘useful’ information, and worrying about bias, abuse, and manipulation) and from political science, sociology, and regulation studies (focussing on the solicitation of lay views, concerns over knowledge gaps and expertise in regulatory decision-making, and questions of technology and regulation). These combine into a view of crowd wisdom as a techno-scientific solution to regulatory problems – through terms like ‘wiki government’, ‘infotopia’, ‘peer production’, and ‘civic technologies’.