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Politics

An Introduction to Political Branding

The second speaker at CMPM2014 is Andrew Hughes, whose focus is on political branding strategies. Branding is a large area within marketing exchange, of course, and aims to influence the cognition, affection, and behaviour of consumers.

Key elements in this are brand preference, brand value, brand positioning, and brand architecture, and these all have their expressions in political branding: elections measure brand preferences, voters perceptions of which parties are on the left or the right reflect brand positioning, and the perceived relations between individual leaders, state and federal parties reflect the brand architecture of political parties.

The political market isn't all that different from other markets, then: how political consumers respond to brands, and how they engage with them, is not all that different – people might have turned off voting, but not politics and political questions as such. They want to engage with parties on an equal level, and this has also led to the success of new political brands (from Kevin07 to Palmer United) which seemed to promise a new style of engagement.

Trends in the Transformation of Electoral Processes

I'm spending the next couple of days in Sydney at the Australia-New Zealand Workshop on Campaign Management and Political Marketing, where I'm presenting a paper on the use of Twitter during the 2013 Australian federal election tomorrow. But we start today with an introduction by John Keane, who is reflecting on the history of elections during the post-war period.

He suggests that there are a number of big trends in this period. First, the electoral revolution: a huge increase in the number of countries which practice elections. Second, even despotic regimes use elections to legitimise themselves. Third, elections have been indigenised: the electoral process is being adjusted to take into account local traditions, from feeding the poor to driving away evil spirits.

Mapping the Twittersphere for the EU Election

The final speaker in the ASMC14 session is Axel Maireder, whose focus is on the structure of the Twittersphere surrounding the recent European Union election. His approach is to examine the follower networks of participants in relevant discussions, and to explore which factors explain their structural patterns – such as shared national and language identity, political ideology, or other factors.

The study captured all tweets containing keywords such as European Parliament, European Election, and relevant hashtags (in the various European languages), and gathered tweets from some 440,000 users in total. Filtering these to users with at least two tweets and at least 250 followers resulted in some 11,000 core users who were retained for the network analysis.

Active Audiences for the News

Up next at ASMC14 is Jacob Ørmen, whose interest is in the processes of news engagement. News has always been conveyed to others through many different channels, importantly also including ordinary political conversations between everyday people. Social media and similar sites facilitate such conversations, but this also needs to be placed in a wider context that also recognises other such conversations.

In which situations, then, do people engage in such conversations about politics? When and where do they do so? Jacob has examined this for the case of Denmark, where political engagement generally is fairly strong; Danes generally like to talk about politics, but do not necessarily do so online. Jacob's approach to researching this has used surveys and interviews to explore how people choose their spaces for political discussion.

He has defined a number of types: mixed sharers, who talk face to face, but mostly on social media; conversationalists who mainly use face to face; news consumers who receive but do not discuss political news; and disengaged citizens. Conversationalists and news consumers receive information via face to face, email, SMS, phone, and social media, but do not themselves further the discussion through electronic media forms; conversationalists tend to be older or of school age, while mixed sharers are largely early to middle-aged adults.

Online Media in the Italian Presidential Election

The second speaker in this ASMC14 session is Edoardo Novelli, whose interest is in the online activities around the recent election of the Italian President. While the President was elected by members of parliament, a great deal of alternative direct democracy activities took place online, driven especially by the Cinque Stelle movement of Beppe Grillo.

Edoardo conducted an analysis of social as well as mainstream media activities around the election, gathering data from newspapers and television, Internet and social media. During the election, the Net was used by various actors for official and unofficial forms of communication. This caused a change in the traditional flows of information and diffusion across a hybrid news system, impacted on traditional political communication practices, and allowed for the emergence of grassroots voices.

Largely, the Net has been used by parties and politicians for official and political communications. Cinque Stelle ran an online poll of its members as an alternative election to that of the President; important political meetings were broadcast live, and thereby turned into performances; Twitter was used very widely to convene demonstrations; social media were used to comment on events during the election process; political leaders were taking directly to social media to bypass conventional communication channels; party Websites and politican blogs also played a role.

Understanding the Norwegian Twitter Elite

The next session at ASMC14 starts with Eirik Vatnøy, who takes a rhetorical perspective in his approach to Twitter. Social media are an arena for political debate, but how do they change the norms and praxis of political rhetoric? Eirik interviewed Twitter users who engaged in continuous political debate on the platform.

Rhetorics considers the public sphere as a reticulate public sphere (made up of many smaller spheres), and this applies to Twitter as well. Actors recognise the discursive and social norms which uphold such spheres, and a combination of quantitative and qualitative analysis of communicative activities can help to explore these norms. However, this is a complex challenge, as different users may use the various affordances of Twitter as a platform in different ways.

Eirik interviewed 18 users, chosen through snowball selection; they included active politicians, editors, journalists, bloggers, communication workers, lawyers, etc. Interviews were structured around key themes including perceived affordances, toles and relations, discursive norms, and social norms.

Social Media Use by BBC World Service and Russia Today during the Sochi Games

The final speaker in this ASMC14 session is Marie Gillespie, whose interest is in the tweeting of global events – she focusses here especially on the controversial Sochi Olympics in early 2014, which were also affected by the unfolding political crisis in Ukraine.

One player in the media environment around the Olympics is the Russian state broadcaster Russia Today, whose mission is to present a Russian perspective on world news. It receives $300m per annum, at the same time that comparable public diplomacy broadcasters like BBC World Service or the Australia Network are being downsized or discontinued.

Social Media as a Backchannel to Television in Palestine

The next speaker in this ASMC14 session is Rhiannon Were, whose focus is on the use of social media alongside public broadcasting in the Palestinian Territories. People there feel very powerless towards their leaders, given the lack of effective governance and accountability frameworks, and two political talk shows with ancillary multiplatform elements, conducted in part in collaboration with BBC Arabic, have been created to address this problem. The shows reach an audience of some 500,000 viewers, and research is underway to inform programming, evaluate the project, and generate evidence of impact.

Making Sense of TV Tweeting: The Case of #qanda

Next up at ASMC14 is Philip Pond, whose focus is on tweets during televised political debates in Australia. He takes a particularly temporal perspective to his research, and highlights the impact of electronic media on our experience of time and space; there is a kind of hyper-fast network time which is qualitatively different from its predecessor, the time of the clock.

Philip's focus is on the Australian political talk show Q&A and it's associated hashtag #qanda, which has a weekly audience of around 900,000 viewers. It invites journalists, politicians, and other panellists to its conversations (centred around largely pre-scripted questions), also streams live online. Its hashtag attracts some 20,000 tweets per week, and some 50-100 tweets from this are superimposed onto the live broadcast as the show airs.

Protest Hashtags as Contested Ground: The Case of #idlenomore

Today's first keynote at ASMC14 is by the excellent Alfred Hermida, who uses the Canadian protest hashtag #idlenomore as an example of contested media spaces. In such spaces, which voices are being listened to, and what coverage does this enable?

The #idlenomore movement for Indigenous rights had been going for some time, but really went off when one of the Canadian Indigenous leaders went to meet with PM Stephen Harper about the issued it raised – a move condemned by the protesters who felt that this leader did not speak for the protest movement, since the movement had not emerged from organised Indigenous groups. That condemnation was especially strong on Twitter, with protest leaders actively encouraging followers to tweet their indignation.

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