The next speaker in this session at the 2026 International Communication Association conference in Cape Town is Jiyoun Suk. Her interest is in whether engagement metrics on social media actually measure attention: the average engagement rate across the major platforms is below 2%; in the US, for instance, some 70% never post or comment about political or social issues. So do attention and engagement actually align, and under what conditions – and what does this mean for what we can draw from the data we have?
We can expect a gap between attention and engagement because engagement requires crossing an …












