The next session at AoIR 2015 starts with CCI graduate Jonathon Hutchinson, whose work is on the integration of user participation into the activities of public service media. User participation is not new, but in fact some form of user participation may just be interaction – there is a need to also make sure that participation is relevant, to both users and organisations.
A useful concept to use in this context is the idea of co-creation, bringing together users and organisations as mutual stakeholders in the participatory process. This may also result in a clash of heterarchical community and hierarchical …