I’m currently on the road again, as part of a trip which has already taken me through Hamburg (for a meeting with our research partners at the Hans-Bredow-Institut) and Göttingen (for the inaugural workshop of our new ATN-DAAD-funded research collaboration with colleagues at the Göttingen Digital Humanities Centre. The latter will focus especially on developing new methods for analysing and visualising social media networks, building on the considerable work we’ve already done in this area – and at the workshop last week we’ve already made good progress towards a few new ideas for what we can do. With my …
I’ve continued to update my lists of publications and presentations over the past months, but I think it’s time to do another quick round-up of recent work before all the new projects start in earnest.
First off, my colleagues Darryl Woodford, Troy Sadkowsky and I have been making some good progress developing further methodological approaches to Twitter research – focussing this time especially on examining how accounts gain their followers (for some of the outcomes from that research, also see our coverage at Mapping Online Publics):
This blog has been somewhat slow again since the last round of conferences, and I'm hoping to do more in the future to change this. In the first place, I'm planning to post more regular updates again as I publish new articles and book chapters (watch out for a round-up of recent work soon, most of which already appear in my list of publications). There are also a number of new research projects which have started this year – and while more detailed updates about the day-to-day work of some of these will appear on Mapping Online Publics and …
It’s been a little quiet again here, as I’ve taken February and March off on Long Service Leave. That’s all about to change, though, because two major new research projects are about to start now – more of these soon.
For the moment, here’s my first conference presentation for 2014, from the Media Talk symposium at Griffith University in Brisbane. I used this to work through the three layers of communication on Twitter which Hallvard Moe and I have identified in our chapter in Twitter and Society, and to provide some examples for how these layers operate in practice …
With some 2.5 million accounts, especially representing the influential 25-55 age range, Twitter has become an important social media platform in Australia. It has found key applications in areas ranging from politics and crisis communication to entertainment and sports, but also facilitates everyday communication between like-minded individuals and communities. In spite of the increased scholarly attention on the uses of Twitter across these practices, however, the question of what kind(s) of communication Twitter represents remains largely underexplored, and the forms of interaction that the platform enables have yet to be fully theorised.
Building on prior work by Bruns & Moe (2014), this paper explores the various layers of communication which exist on Twitter, from direct, dyadic @reply exchanges between clearly identified communication partners at the micro level through narrowcast message dissemination to the followers of an account at the meso level to many-to-many exchanges in ad hoc publics created by hashtags at the macro level. It outlines the different types and formats of talk which are able to occur at each of these levels, and shows the interweaving of the information and communication flows which take place on each of them. In doing so, it outlines the complexities of communication on Twitter, and points to new challenges in Twitter research.
References:
Axel Bruns and Hallvard Moe. (2014). “Structural Layers of Communication on Twitter.” In Twitter and Society, eds. Katrin Weller, Axel Bruns, Jean Burgess, Merja Mahrt, and Cornelius Puschmann. New York: Peter Lang, 2014. 15-28.
Now that I’m back in Australia from my extended conference trip, I immediately got back on a plane to travel to a freezing Melbourne, to present our social media research in crisis communication and beyond at the 2013 IBM Research Colloquium. Below are my slides and audio – many thanks again to Jennifer Lai and her team at IBM Research Australia for the invitation!
When important news breaks, social media facilitate the rapid formation of issue publics which come together to 'work the story' of the unfolding event. This is especially evident in the context of natural disasters and other crises. The close study of social media feeds during such crisis provides a valuable insight into the dynamics of the event, with participants acting as human sensors for new information and current trends. This paper outlines the crisis communication research conducted at the ARC Centre of Excellence for Creative Industries and Innovation at Queensland University of Technology, and outlines the need for further background research into the longer-term development of social media platforms.
The next speaker at Digital Methods is Irmgard Wetzstein, whose interest is in social media monitoring tools. Social media monitoring is an increasingly important research area, of course, in both scholarly and commercial research, as the rise of 'big data' demonstrates. A social media monitoring industry has now emerged, providing a range of tools and services across various platforms. There are even systematic evaluations of the various tools, documenting this diversity.
If many such tools have emerged from commercial contexts, are they nonetheless also useful for scholarly purposes? Irmgard's study examined some 100 tools, focussing on tools which provide analytics …
The final paper in this Digital Methods panel is by Axel Maireder and Stefan Schlögl, whose interest is in the #aufschrei discussion about sexism in German politics. How did this emerge from a small-scale conversation on Twitter to a major trending hashtag, and subsequently to a cross-media event, over the course of a few hours? What happened here was the growth of a communicative network in the form of a partial public or issue public related to the topic on Twitter, interleaved with other publics as enabled by the conventional mainstream media.
