I’m currently on the road again, as part of a trip which has already taken me through Hamburg (for a meeting with our research partners at the Hans-Bredow-Institut) and Göttingen (for the inaugural workshop of our new ATN-DAAD-funded research collaboration with colleagues at the Göttingen Digital Humanities Centre. The latter will focus especially on developing new methods for analysing and visualising social media networks, building on the considerable work we’ve already done in this area – and at the workshop last week we’ve already made good progress towards a few new ideas for what we can do. With my colleagues Jean Burgess and Darryl Woodford I also participated in a public symposium at the GCDH, and I’ll make the slides and audio from our talk available here soon.

I’ve continued to update my lists of publications and presentations over the past months, but I think it’s time to do another quick round-up of recent work before all the new projects start in earnest.

First off, my colleagues Darryl Woodford, Troy Sadkowsky and I have been making some good progress developing further methodological approaches to Twitter research – focussing this time especially on examining how accounts gain their followers (for some of the outcomes from that research, also see our coverage at Mapping Online Publics):

Axel Bruns, Darryl Woodford, and Troy Sadkowsky. “Towards a Methodology for Examining Twitter Follower Accession.” First Monday 19.4 (2014).

Axel Bruns and Darryl Woodford. “Identifying the Events That Connect Social Media Users: Charting Follower Accession on Twitter.” In SAGE Research Methods Cases. London: Sage, 2013.

More generally, I’ve also been involved in a couple of related publications led by Stefan Stieglitz from the University of Münster (one in English,  one in German) which highlight the contribution which the emerging field of social media analytics will be able to make to the disciplines of business informatics and information systems:

This blog has been somewhat slow again since the last round of conferences, and I'm hoping to do more in the future to change this. In the first place, I'm planning to post more regular updates again as I publish new articles and book chapters (watch out for a round-up of recent work soon, most of which already appear in my list of publications). There are also a number of new research projects which have started this year – and while more detailed updates about the day-to-day work of some of these will appear on Mapping Online Publics and the Website of the QUT Social Media Research Group, I'm planning to flag the most important outcomes from these projects here as well. And as always, updates are also available on Twitter through my own account @snurb_dot_info as well as @socialmediaQUT.

New Projects

Most importantly, I've just commenced my ARC Future Fellowship – a major four-year project which builds on my social media work and connects it with a number of other important data sources which shed light on the way Australian Internet users are engaging with news and current affairs. We'll continue to draw on large Twitter data (as well as, eventually, data from other social networks) which show the patterns of day-to-day activity around current events, and we'll correlate these patterns with data from Experian Hitwise, which track (anonymously and at very large scale) how Australian users search and browse the Web. Further, I'm also going to be able to incorporate some internal server data from Fairfax Digital (including its flagship mastheads Sydney Morning Herald and The Age) to investigate in more depth what articles users read and engage with on these sites.

It’s been a little quiet again here, as I’ve taken February and March off on Long Service Leave. That’s all about to change, though, because two major new research projects are about to start now – more of these soon.

For the moment, here’s my first conference presentation for 2014, from the Media Talk symposium at Griffith University in Brisbane. I used this to work through the three layers of communication on Twitter which Hallvard Moe and I have identified in our chapter in Twitter and Society, and to provide some examples for how these layers operate in practice.

This is also the first time I’m trying Penxy as a tool for archiving my slides with audio recordings, since Slideshare has made the unfortunate decision to discontinue its slidecasts and remove any audio recordings from its site. Most of my past slidecasts are therefore also on the Penxy site now, and I’ll try to update the existing links to recorded presentations on this site when I get a chance.

Here’s my talk:

Layers of Communication: Forms of Talk on Twitter

Now that I’m back in Australia from my extended conference trip, I immediately got back on a plane to travel to a freezing Melbourne, to present our social media research in crisis communication and beyond at the 2013 IBM Research Colloquium. Below are my slides and audio – many thanks again to Jennifer Lai and her team at IBM Research Australia for the invitation!

The next speaker at Digital Methods is Irmgard Wetzstein, whose interest is in social media monitoring tools. Social media monitoring is an increasingly important research area, of course, in both scholarly and commercial research, as the rise of 'big data' demonstrates. A social media monitoring industry has now emerged, providing a range of tools and services across various platforms. There are even systematic evaluations of the various tools, documenting this diversity.

If many such tools have emerged from commercial contexts, are they nonetheless also useful for scholarly purposes? Irmgard's study examined some 100 tools, focussing on tools which provide analytics for multiple social media platforms, and examined them across a range of parameters. Most of these tools are from the US or Canada, and focus on English-language content and user interfaces; largely, they focus on consumer, customer, and brand relations, but often offer broader thematic analysis, too.

The final paper in this Digital Methods panel is by Axel Maireder and Stefan Schlögl, whose interest is in the #aufschrei discussion about sexism in German politics. How did this emerge from a small-scale conversation on Twitter to a major trending hashtag, and subsequently to a cross-media event, over the course of a few hours? What happened here was the growth of a communicative network in the form of a partial public or issue public related to the topic on Twitter, interleaved with other publics as enabled by the conventional mainstream media.

New forms of discussion fora and spaces, especially also including social media, enable new and lasting connections between themes and individuals. These connections are increasingly manifested in the data structures which are available through social media APIs, too, and structure the flow of communication. URLs shared in tweets and other social media updates further document the connection of such communication with other, external media, while hashtags enable the development of ad hoc publics independent of existing follower networks.

The next panel at the Digital Methods conference begins with a panel by Theresa Sauter and me, on the viral distribution of links to the video of Julia Gillard's "misogyny" speech in 2012 as it was posted in full on the ABC News site. Unfortunately the audio recording didn't work out, so below are the slides only - do make sure you click on the links to see the video and the animations of the emerging retweet network.