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Industrial Journalism

Social Media, Habitual Gatewatching, and the News Industry

A few weeks ago I visited Israel to present a keynote at the inaugural Haifa-LINKS Symposium on Content Producers. The keynote draws on my new book Gatewatching and News Curation: Journalism, Social Media, and the Public Sphere, and focusses especially on the news industry’s responses to the growing role that gatewatching and newssharing via social media play in the dissemination of news and related journalistic content. The presentation slides are below.

Following the initial scepticism about (and, in some cases, belligerent dismissal of) social media as a new channel for journalistic activity – a response that mirrors past industry responses to just about any new media form and format, seen most recently for example in the ‘blog wars’ of the 2000s –, journalists and news outlets have now gradually and often grudgingly accepted social media as tools of the trade, and as spaces where news producers and news users come together in new and unforeseen configurations. The question now is whether – as with blogs – the journalism industry will be able to normalise and thus tame this new phenomenon, or whether this time around it is journalism and journalists that will be normalised into social media environments.

My sincere thanks for the entire team at Haifa University for the opportunity to present this keynote at the Symposium, and especially to Daphne Raban for her exceptional hospitality – and many thanks also to Nik John, Karine Nahon, and everyone else whom I caught up with along the way.

Some Thoughts about Internet Research and Networked Publics

Also in connection with the AoIR 2017 conference last week, I answered a few questions about the field of Internet research, and the conference, for the University of Tartu magazine. Here is what I had to say:

What are the major challenges in Internet research?

The central challenge is the object of research itself. The nature of the platforms, content, communities, and practices that constitute 'the' Internet is constantly and rapidly in flux – we are dealing with platforms like Snapchat that didn't exist ten years ago, and with practices like 'fake news' that were nowhere near as prominent even two years ago as they are now. This necessarily means that research methods, approaches, frameworks, and concepts must change with them, and that the toolkits we used to understand a particular phenomenon a few years ago may no longer produce meaningful results today. But at the same time we must beware a sense of ahistoricity: 'fake news', for example, does have precedents that reach back to way before the digital age, and we can certainly still learn a lot from the research that studied propaganda and misinformation in past decades and centuries.

Media Framing of WikiLeaks

The final speaker in this AoIR 2017 session is Catherine Maggs, whose focus is on WikiLeaks. When it first emerged to mainstream media attention, the site was a spectacle, collaborating with some mainstream media at first but also already receiving substantial criticism from many established media organisations for its conduct.

Media Coverage of the Port Arthur and Lindt Café Shootings

The next speaker at AoIR 2017 is Catherine Son, who examines the role of digital publics in Australian print media practices. In 1996, for instance, when the Port Arthur massacre took place, many of the digital publics that were in evidence during the 2015 Lindt Café siege in Sydney, and a review of these two events of national significance serves to highlight the evolution of the Australian media ecology over these twenty years.

Understanding Trust in Journalistic Media

The last day at AoIR 2017 starts with Marita Lüders, who begin by highlighting the crucial role of the news media in democracy, and also of citizen trust in the news media as a requirement for the media to exercise that crucial role. But such trust has declined, while citizen choices of older and newer news media have multiplied, with a growth especially in lower-credibility news channels.

'Fake' as a Floating Signifier in Danish News

The next speaker in this AoIR 2017 session is Johan Farkas, whose focus is on 'fake news' in Denmark. he begins by suggesting that we are now entering a hyper-factual era: digital media are transforming our definition of news, and political leaders have been capitalising on this by creating their own definitions of news. This has also been described as an era of 'post-truth', but at the same time we have rarely talked more about what is 'true' and what is 'false' than we do today.

The Problem with Objectivity in Journalism

The final keynote speaker at Future of Journalism 2017 is Linda Steiner, who begins by introducing us to feminist standpoint epistemology: bodies of knowledge are socially situated and embodied, and this both limits and enables what one can know.

From this perspective, it is clear that there is a thin procedural view of objectivity at the basis of journalism – and this is a problem. This is simultaneously also a reason that Donald Trump and other critics of the mainstream media are able to attack the press as 'fake news' when it does not live up to a narrow standard of objectivity, and a reason that journalists themselves will choose to cover more straightforward stories rather than topics that would challenge their ability to remain objective.

Online News Exposure in Spain

The third presenter in this Future of Journalism 2017 session is Jaume Suau, focussing on agenda-setting in the digital public sphere and exploring especially the role of Spanish citizens as online participants. Spanish users are highly active in engaging with political and social contexts, and this is focussed largely on commenting and sharing news (especially on Facebook and WhatsApp) rather than producing content. News media have failed to harness these energies fully so far.

The Impact of Facebook Page Editors on the Visibility of News Stories

The next Future of Journalism 2017 session starts with a paper by Kasper Welbers that explores the gatekeeping role of newspapers' social media editors (who manage their Facebook pages), in part by gathering engagement data for the posts on these pages through the Facebook API. Data gathering here is non-trivial, however, as it requires the regular re-gathering of engagement information over longer periods of time in order to establish engagement time-series.

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