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Produsage Communities

Snurb — Saturday 1 May 2010 12:40

g4c2c: Enabling Citizen Engagement at Arms' Length from Government (EDEM 2010)

Politics | Government | e-Government | Produsage Communities | Produsers and Produsage | EDEM 2010 |

EDEM 2010

g4c2c: Enabling Citizen Engagement at Arms' Length from Government

Axel Bruns and Adam Swift

  • 6 May 2010 - 2010 Conference on Electronic Democracy, Krems, Austria
g4c2c: Enabling Citizen Engagement at Arms' Length from Government

View more presentations from Axel Bruns.
Full Paper (PDF)

The recognition that Web 2.0 applications and social media sites will strengthen and improve interaction between governments and citizens has resulted in a global push into new e-democracy or Government 2.0 spaces. These typically follow government-to-citizen (g2c) or citizen-to-citizen (c2c) models, but both these approaches are problematic: g2c is often concerned more with service delivery to citizens as clients, or exists to make a show of 'listening to the public' rather than to genuinely source citizen ideas for government policy, while c2c often takes place without direct government participation and therefore cannot ensure that the outcomes of citizen deliberations are accepted into the government policy-making process. Building on recent examples of Australian Government 2.0 initiatives, we suggest a new approach based on government support for citizen-to-citizen engagement, or g4c2c, as a workable compromise, and suggest that public service broadcasters should play a key role in facilitating this model of citizen engagement.

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Snurb — Friday 23 April 2010 00:25

Flying Visit to Perth and Adelaide

Produsage Communities | Produsers and Produsage | Produsage in Business |

There's a fair amount of travelling coming up for me over the next few months - and as always, where I'm attending conferences I'll endeavour to cover them on snurb.info (though a good part of my travels in May is for personal reasons, so don't expect too much - a few tweets here and there, perhaps).

First, though, I'm off to Perth and Adelaide next week to speak at the State Libraries of Western Australia (on 28 April) and South Australia (on 30 April) . In a talk I'm calling "Outreach and Co-Curation: Engaging with Library Users", I'll explore how libraries and librarians may use social media to connect and collaborate with library users - this updates my keynote at the ARLIS conference a couple of years ago and also builds on the social media reports I've written for the Smart Services CRC. Ultimately, what this points to is the significant potential for librarians and library users to engage in a shared practice of co-curating information and knowledge: importing and adapting produsage approaches into library practice, and in the process perhaps opening up new user communities for our libraries. I've already posted the Powerpoint here - and all going well, I'll add the audio from the presentation later on as well. UPDATE: The audio from the SLSA talk is now online as well. Thanks again to the SLSA and SLWA folks for organising the event!

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Snurb — Tuesday 20 April 2010 16:09

Social Media: Understanding Online Communities (SSCRC 2010)

Produsage Communities | Produsers and Produsage | Smart Services CRC | Produsage in Business |

Smart Services CRC

Social Media: Understanding Online Communities

Axel Bruns

  • 21 April 2010 - Smart Services CRC Participants Meeting, Sydney

Social Media: Understanding Online Communities

View more presentations from Axel Bruns.

Technorati : collaboration, communities, produsage, smart services, social media

Del.icio.us : collaboration, communities, produsage, smart services, social media

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Snurb — Monday 15 March 2010 10:14

CFP: Exploring Produsage - Special Issue of New Review of Hypermedia and Multimedia

Produsage Communities | Produsers and Produsage | Produsage in Business | Publications |

With my colleague Jan Schmidt from the Hans-Bredow-Institut in Hamburg, I'm delighted to have been approached by the editors of the Taylor & Francis journal New Review of Hypermedia and Multimedia to edit a special issue on produsage. Below is the Call for Papers - we welcome any enquiries and submissions. Please spread the word!

Exploring Produsage

A Special Issue of New Review of Hypermedia and Multimedia

Call for papers

The concept of produsage points to the shift away from conventional producer/consumer relationships, and highlights the more fluid roles of users and contributors within social media environments. Participants in open source projects, in Wikipedia, in YouTube and Second Life are no longer merely consuming or using preproduced material, but neither are they at all times acting as fully self-determined producers of fully formed new works; rather, they occupy a hybrid position as produsers of content.

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Snurb — Monday 7 December 2009 10:36

Social Media Volume 2: User Engagement Strategies

Produsage Communities | Produsers and Produsage | Smart Services CRC | Produsage in Business |

I'm very happy to report that the second part of my Social Media report for the Smart Services CRC has now been released, again under a Creative Commons licence. Volume 1 is still available here, and provides a general overview of the state of the art in social media; in doing so, it also points to a number of key social media sites which represent important developments in the field.

Volume 2 is divided into two parts: Part 1 offers background information that is crucial to the development of an understanding of how communities work and what motivates their participants to contribute, while Part 2 converts that understanding into a series of strategic recommendations for profit and non-profit organisations aiming to develop a presence within the social media environment. There is probably nothing here that will surprise long-time followers of social media developments - instead, the report aims at those individuals and organisations who feel the need to develop social media strategies, but have yet to establish a full understanding of what makes online communities tick, and of how to engage with them.

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Snurb — Monday 23 November 2009 17:25

Two New Book Chapters on Produtzung

Politics | Government | Produsage Communities | Produsers and Produsage | ZMI 2008 | Prosumer Revisited 2009 |

I haven't yet had a chance to note my latest two book chapters on produsage here - both in German, and following on from conferences in Germany which I spoke at in 2008 and 2009:

Prosumer Revisited

The reader Prosumer Revisited, from the Prosumer Revisited conference which I attended earlier this year, contains my chapter "Vom Prosumenten zum Produtzer", which argues that the 'prosumer' is no longer a useful term to describe the changes in participation and content creation which are occurring today, and provides a concise overview of produsage, or Produtzung, as an alternative. Probably a little more clearly than I did in my conference presentation itself!

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Snurb — Tuesday 27 October 2009 18:19

Blog Mapping and Beyond...

Politics | Produsage Communities | Produsers and Produsage | Social Media Network Mapping | Produsage in Business | New Media and Public Communication (ARC Discovery) |

It's been a good week already - on Monday I've received notice that we've been successful with a major research grant application in this year's ARC Discovery round. The three-year project for which we're receiving $400,000 from the ARC, with my esteemed colleague Jean Burgess as the postdoc researcher, will extend the existing work on blog mapping which I've been engaged in for the past few years and take it to a new level - beyond capturing 'only' what happens in the Australian political blogosphere, we'll be working to get a much more comprehensive picture of Australian public …

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Snurb — Tuesday 27 October 2009 18:15

Produsage and Beyond: Exploring the Pro-Am Interface (JMRC)

Produsage Communities | Produsers and Produsage | Produsage in Business |

Journalism & Media Research Centre / Curtin University of Technology

Produsage and Beyond: Exploring the Pro-Am Interface

Axel Bruns

  • 29 Oct. 2009, 2-4 p.m. - Staff Seminar, Seminar Room, Journalism & Media Research Centre, 3-5 Eurimbla St (corner High St), Randwick, Sydney

  • 29 April 2010 - Curtin University of Technology, Perth, Western Australia

Produsage and Beyond: Exploring the Pro-Am Interface

View more presentations from Axel Bruns.

The concept of produsage (Bruns 2008) describes the user-led collaborative approach to content creation which is prevalent in open source, citizen journalism, and the Wikipedia, as well as many other social media spaces. While many produsage projects have emerged initially to challenge dominant players in industry, their successful establishment as viable and sustainable alternatives also opens the door for an exploration of manageable cooperative arrangements between industry and community. Many challenges remain for such Pro-Am (Leadbeater & Miller 2004) models, however - not least an often deep-seated sense of mutual distrust -, and successful Pro-Am models may be most likely to succeed when sponsored by trusted third parties (public broadcasters, NGOs). This presentation explores pitfalls and possibilities in the Pro-Am space.

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Snurb — Tuesday 27 October 2009 18:11

Tracking Social Media Participation: New Approaches to Studying User-Generated Content (JMRC)

Produsage Communities | Produsers and Produsage | Blogs and Blogging | Social Media Network Mapping | New Media and Public Communication (ARC Discovery) |

Journalism & Media Research Centre

Tracking Social Media Participation:


New Approaches to Studying User-Generated Content

Axel Bruns

  • 29 Oct. 2009, 11 a.m.-12.30 p.m. - PhD Seminar, Seminar Room, Journalism & Media Research Centre, 3-5 Eurimbla St (corner High St), Randwick, Sydney

Tracking Social Media Participation: New Approaches to Studying User-Generated Content

View more presentations from Axel Bruns.

The impact of user-generated content on a variety of media industries and practices is by now well understood from a conceptual perspective (e.g. Benkler 2006; Jenkins 2006; Bruns 2008). What remains less thoroughly explored is the possibility to utilise the affordances of Web 2.0 technologies themselves to generate large datasets that can be used to track and evaluate user participation practices in order to develop a solid evidence base for further research into social media, and further development of social media projects, technologies, and policies. This presentation outlines research possibilities across a number of social media spaces, and uses the example of a current research project studying the Australian political blogosphere to explore potential methodological approaches.

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Snurb — Sunday 11 October 2009 07:17

The Impact of Design Features on the Social Network Formations on Twitter and Plurk

Produsage Communities | Internet Technologies | AoIR 2009 |

Milwaukee.


The final speaker of this final session at AoIR 2009 is Raquel Recuero, who shifts our focus to Brazil and its adoption of Twitter and Plurk (another micromessaging tool, but one which has a horizontal rather than vertical logic and enables replies within the message - Google Wave-style, it seems). How is the appropriation of these different social network sites influenced by the conversations that these platforms enable; how do the conversations reveal different types of social networks?

Raquel's study examined the conversational structures in these sites using social network analysis, but also engaged in content analysis and ethnographic research. Of the two sites, Plurk makes it easier to track continuing conversations, but there is less multimodality; there are often more participants to conversations and more recurrent participants (at an average of nine), conversations are more coherent and synchronous, and extend over more conversational turns (at an average of 15). On Twitter, the process is more disruptive - it is difficult to keep track of conversations, and they are less synchronous; conversations have an average of only two turns, and indeed there are fewer conversations in the first place, with fewer participants (at an average of two).

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