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Participatory Journalism and Citizen Engagement (ARC Linkage)

Citizen Journalism and Everyday Life: A Case Study of Germany’s myHeimat.de (Future of Journalism 2009)

Future of Journalism 2009

Citizen Journalism and Everyday Life: A Case Study of Germany's myHeimat.de

Axel Bruns

  • 9-10 Sep. 2009 - Future of Journalism, Cardiff

Much recent research into citizen journalism has focussed on its role in political debate and deliberation, especially in the context of recent general elections in the United States and elsewhere. Such research examines important questions about citizen participation in democratic processes - however, it perhaps places undue focus on only one area of journalistic coverage, and presents a challenge which only a small number of citizen journalism projects can realistically hope to meet.

A greater opportunity for broad-based citizen involvement in journalistic activities may lie outside of politics, in the coverage of everyday community life. A leading exponent of this approach is the German-based citizen journalism Website myHeimat.de, which provides a nationwide platform for participants to contribute reports about events in their community. myHeimat takes a hyperlocal approach but also allows for content aggregation on specific topics across multiple local communities; Hannover-based newspaper publishing house Madsack has recently acquired a stake in the project.

myHeimat has been particularly successful in a number of rural and regional areas where strong offline community ties already exist; in several of its most active regions, myHeimat and its commercial partners now also produce monthly print magazines republishing the best of the user-generated content by local contributors, which are distributed to households free of charge or included as inserts in local newspapers. Additionally, the myHeimat publishing platform has also been utilised as the basis for a new 'participatory newspaper' project, independently of the myHeimat Website: since mid-September 2008, the Gießener Zeitung has been published as both a twice-weekly newspaper and a continuously updated news site which draws on both staff and citizen journalist contributors.

Drawing on extensive interviews with myHeimat CEO Martin Huber and Madsack newspaper editors Peter Taubald and Clemens Wlokas during October 2008, this paper analyses the myHeimat project and examines its applicability beyond rural and regional areas in Germany; it investigates the question of what role citizen journalism may play beyond the political realm.

Citizen Consultation from Above and Below: The Australian Perspective (EDEM 2009)

EDEM 2009

Citizen Consultation from Above and Below: The Australian Perspective

Axel Bruns and Jason Wilson

  • 7-8 Sep. 2009 - 2009 Conference on Electronic Democracy, Vienna

In Australia, a range of Federal Government services have been provided online for some time, but direct, online citizen consultation and involvement in processes of governance is relatively new. Moves towards more extensive citizen involvement in legislative processes are now being driven in a "top-down" fashion by government agencies, or in a "bottom-up" manner by individuals and third-sector organisations. This chapter focusses on one example from each of these categories, as well as discussing the presence of individual politicians in online social networking spaces. It argues that only a combination of these approaches can achieve effective consultation between citizens and policymakers. Existing at a remove from government sites and the frameworks for public communication which govern them, bottom-up consultation tools may provide a better chance for functioning, self-organising user communities to emerge, but they are also more easily ignored by governments not directly involved in their running. Top-down consultation tools, on the other hand, may seem to provide a more direct line of communication to relevant government officials, but for that reason are also more likely to be swamped by users who wish simply to register their dissent rather than engage in discussion. The challenge for governments, politicians, and user communities alike is to develop spaces in which productive and undisrupted exchanges between citizens and policymakers can take place.

Produsage and Social Media in the Press

It's nice to see that we're getting some good press on the recent Social Media: State of the Art report for the Smart Services CRC - QUT has put out a press release for it now, and it's also been featured on Australian Policy Online. Mark Bahnisch and I are currently working on Volume Two of the report, which should be delivered to the CRC in a couple of weeks and will hopefully be released publicly not too long after that.

Chinese Mobile News, Australian Bloggers, and Youdecide2007: Publications Roundup

Time to catch up with a few publications - my recent work is featured in a number of new collections:

Mobile Technologies: From Telecommunications to Media, edited by Gerard Goggin and Larissa Hjorth, collects some of the best papers from the Mobile Media 2007 conference (which I blogged about at the time) in Sydney. Looks like a fabulous collection, and I'm delighted that an article by former QUT Visiting Scholar Liu Cheng and me about SMS news in China has been included. We're looking especially at the experience at Yunnan Daily Press, where Cheng led the roll-out of SMS news functionality, and we're including some staggering statistics about the growth of Internet and mobile use in China as well (I wonder how they'll be affected by the global financial crisis...).

Citizen and Hyperlocal Journalism as the Fifth Estate

Copenhagen.
As it turns out, I have two papers in this post-lunch session on the last day of AoIR 2008 - in competing sessions. Luckily, Lars Kirchhoff and Thomas Nicolai are on hand to present one of them (I'll post the slides for this as soon as I get them from the two) - and I'm here to present my paper with Jason Wilson and Barry Saunders on hyperlocal citizen journalism (understood here in a relatively broad sense).

The first speaker here is William Dutton from the Oxford Internet Institute, whose aim is to move beyond terms such as Netizen and citizen journalism and towards an understanding of various political uses of the Net as forming a fifth estate, in addition to the press as a fourth estate in society. Such uses promote social accountability in business, industry, government, politics, and other sectors.

Australia's Political Blogosphere in the Aftermath of 2007 Federal Election (AoIR 2008)

AoIR 2008

Australia's Political Blogosphere in the Aftermath of 2007 Federal Election

Axel Bruns, Jason Wilson, Barry Saunders, Lars Kirchhoff, Thomas Nicolai

  • 18 Oct. 2008 - AoIR 2008 conference, Copenhagen


Australian political bloggers and citizen journalists appear to have played an important role in the 2007 federal elections. They provided a highly critical corrective to mainstream journalism, seemed to influence public opinion on key election themes, and offered a coverage of political events which diverted from the customary focus on political leaders and bellwether locations only. Bloggers were wooed by political parties (such as the Australian Labor Party with its Labor First blog site), mainstream media (such as the online arm of public broadcaster ABC, which ran several blogs of its own), and journalism researchers (through projects such as Youdecide2007.org, which provided a space for a hyperlocal citizen journalism coverage of the campaign in participants' individual electorates).

But what remains unclear to date is exactly how information travels within the distributed network of the blogosphere itself, and from here to other (online) spaces of citizen and industrial journalism. To trace such movements may underline (or undermine) news and political bloggers' claims of influence and importance; it would highlight the extent to which blogging operates merely as an echo chamber for the political cognoscenti, or has impact in the wider population. It would provide insight into the extent to which news bloggers and mainstream journalists feed off and respond to one another's work, and outline possible avenues for mutually beneficial collaborations.

This paper presents findings from an ongoing investigation into the inner workings of the Australian political blogosphere, which is based on a long-term process of gathering and archiving new content on a large number of Australian blogs and news sites. Such content is then analysed using a combination of qualitative and quantitative measures which enable the identification and visualisation of page and site interlinkages within and beyond the network of sites examined, and the tracing of themes and memes across the corpus of data gathered by the project.

The paper will outline the underlying research and data gathering methodologies, and highlight key findings from its investigation. In particular, it will examine the shift in online political communication in Australia as the country switched from election to post-election mode, and seek evidence of a paradigm shift in terms of key themes, issues, and opinion leaders as the defeated conservative Coalition government of John Howard was replaced by the incoming Labor government under new Prime Minister Kevin Rudd.

Building Spaces for Hyperlocal Citizen Journalism

AoIR 2008

Building Spaces for Hyperlocal Citizen Journalism

Axel Bruns, Jason Wilson, Barry Saunders

  • 18 Oct. 2008 - AoIR 2008 conference, Copenhagen


One of the perceived Achilles heels of online citizen journalism is its perceived inability to conduct investigative and first-hand reporting. A number of projects have recently addressed this problem, with varying success: the U.S.-based Assignment Zero was described as "a highly satisfying failure" (Howe 2007), while the German MyHeimat.de appears to have been thoroughly successful in attracting a strong community of contributors, even to the point of being able to generate print versions of its content, distributed free of charge to households in selected German cities.

In Australia, citizen journalism played a prominent part in covering the federal elections held on 24 November 2007; news bloggers and public opinion Websites provided a strong counterpoint to the mainstream media coverage of the election campaign (Bruns et al., 2008). Youdecide2007.org, a collaboration between researchers at Queensland University of Technology and media practitioners at the public service broadcaster SBS, the public opinion site On Line Opinion, and technology company Cisco Systems, was developed as a dedicated space for a specifically hyperlocal coverage of the election campaign in each of Australia's 150 electorates from the urban sprawls of Sydney and Brisbane to the sparsely populated remote regions of outback Australia.

YD07 provided training materials for would-be citizen journalists and encouraged them to contribute electorate profiles, interview candidates, and conduct vox-pops with citizens in their local area. The site developed a strong following especially in its home state of Queensland, and its interviewers influenced national public debate by uncovering the sometimes controversial personal views of mainstream and fringe candidates. At the same time, the success of YD07 was limited by external constraints determined by campaign timing and institutional frameworks. As part of a continuing action research cycle, lessons learnt from Youdecide2007.org are going to be translated into further iterations of the project, which will cover the local government elections in the Australian state of Queensland, to be held in March 2008, and developments subsequent to these elections.

This paper will present research outcomes from the Youdecide2007.org project. In particular, it will examine the roles of staff contributors and citizen journalists in attracting members, providing information, promoting discussion, and fostering community on the site: early indications from a study of interaction data on the site indicate notably different contribution patterns and effects for staff and citizen participants, which may point towards the possibility of developing more explicit pro-am collaboration models in line with the Pro-Am phenomenon outlined by Leadbeater & Miller (2004).

The paper will outline strengths and weaknesses of the Youdecide model and highlight requirements for the successful development of active citizen journalism communities. In doing so, it will also evaluate the feasibility of hyperlocal citizen journalism approaches, and their interrelationship with broader regional, state, and national journalism in both its citizen and industrial forms.

References

Bruns, Axel, Jason Wilson, and Barry Saunders. "When Audiences Attack: Lessons from the Australian Poll Wars." Leeds: Centre for Digital Citizenship, 2008.

The Future of Journalism Arrives in Brisbane Next Week

The Media and Entertainment Arts Alliance (the key union for Australian media workers) has recently begun to organise a series of events titled "The Future of Journalism", bringing together industry and citizen journalists, academics, and other media experts to explore future developments in the news media. The first of these was held in Sydney in May, covered by Jason Wilson at Gatewatching and Rachel Hills at New Matilda, and now it's Brisbane's turn - at QUT's Gardens Theatre on 13 September 2008.

Beyond the Pro/Am Schism: Opportunities for Collaboration betw. Professional and Citizen Journalists under a Produsage Framework

CCi 2008

Beyond the Pro/Am Schism: Opportunities for Collaboration between Professional and Citizen Journalists under a Produsage Framework

Axel Bruns

  • 25 June 2008 - CCi 2008 conference, Brisbane, Australia

The emergence of citizen journalism, and the challenges it poses for the conventional journalism industry, have been well-documented over the past decade. Citizen journalism has been hailed as a new "Estate 4.5" (Singer 2006), acting as a watchdog for a journalism industry increasingly compromised by commercial and political agendas; it has been seen as making possible a return to a more dialogic, deliberative engagement with the news (Heikkilä & Kunelius 2002) in which a broader range of perspectives are represented and engage with one another; it has been described as shifting focus from the global and generic to the hyperlocal and specific.

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