The next session at the Berlin Symposium is on crowdsourcing, involving two speakers (there’s also a lot of discussion, which I’m not blogging here.) We begin with Katarina Stanoevska-Slabeva, who begins by introducing the range of related concepts which describe the broad field of crowdsourcing. The Net is diminishing transactional costs for communication, collaboration and coordination; this facilitates collaboration amongst disparate stakeholders and provides more opportunities for individuals to participate. As a result, innovation has been democratised – indeed, users are becoming ever more important as innovators.
Internet-enabled innovation can be used as an umbrella term for these processes; within this field, there are a number of specific formations, however: these include lead user innovation (users taking part in the value creation process on their own account, innovating largely in offline contexts); open innovation (initiated and coordinated by companies and other organisations, both in on- and offline contexts); user innovation communities (enabled and facilitated through Internet platforms and technologies, connecting users and companies); open source communities (as a specific, user-driven form of user innovation communities); and crowdsourcing (similar to user innovation communities spreading across users and companies, and online).