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e-Government

Twitter in e-Participation

Krems.
The next CeDEM 2011 session starts with a presentation by Peter Mambrey, whose focus is on the potential role of Twitter in e-participation. He begins by noting the expansion of the media ecology and the take-up of new media forms by specific groups in society; this creates new opportunities for political participation and self-empowerment, but also challenges for local administration and government.

There is a rising expectation of service quality, growing demands for local service delivery and expertise, competition between cities for citizens and enterprises, demographic change (with a marked population decline in some areas in Germany, for example), and financial problems in the wake of the global financial crisis. General questions include transparency and input-legitimacy, dialogue and output-legitimacy, collaboration and participation, identity management and public relations, and an erosion of the representative system (also through lobbying).

Building towards Deliberation and Civic Intelligence

Krems.
I’ve made it to Austria for the third year running, to attend the Conference on e-Democracy. We begin the day with a keynote by Douglas Schuler – and my own keynote will come later today, too. The proceedings from the conference will appear soon on Google Books, by the way – in line with the open access philosophy espoused by many e-democracy initiatives. The Twitter hashtag for the conference is #cedem11, by the way.

Doug begins his talk with the premise that current trends aren’t adequate for the challenges we face – can we intelligently readjust our activities? What’s necessary here are interdisciplinary approaches, aiming for research that makes a real difference. Doug’s focus is on deliberation: we are in desperate need of good decisions and actions, which help fix our current problems. Such decisions don’t necessarily happen through conventional mechanisms (including the free market); we won’t luck into better solutions, but need clear and effective mechanisms for better deliberation to reach them.

Some Long-Overdue Updates

Sorry: it’s been a while since I’ve updated this blog. Largely, that’s because I’ve been so busy with our work on the Mapping Online Publics project – see the project blog for all the latest information. Following the various natural disasters we’ve endured – in Australia, New Zealand, and Japan, to begin with –, that work has focussed for the moment especially on the use of social media for crisis communication, with plenty of outcomes already. In particular, this includes our two most recent presentations:

Slides and audio from both presentations are now online here – just follow the links above.

e-Government? First Educate Politicians about ICTs

Canberra.
The next speaker at ANZCA 2010 is Julie Freeman, whose interest is in impediments to local e-government development. She suggests that there needs to be further education about ICTs of policy makers; one of the councillors of the city of Casey, in the south-east of Melbourne, whom she interviewed asked whether email was considered to be Internet use, for example.

The current population of Casey is around 256,000 residents (on 400 square kilometres), and continues to grow; some 89% are under 60. There are 11 councillors representing residents in the city council. The city has an extensive and sophisticated Website (with multilingual information and mobile versions), and its Twitter account (@CityOfCasey) has some 500 followers; there are significant visitor numbers (over 700,000 in 2008/9), while call centre calls are slowly declining. There is also a civic networking site, and the overall e-government costs are around $10,000 per annum.

Publication Update: Three New Chapters

With the Internet Turning 40 and International Communication Association conferences completed, I'm briefly back in Brisbane, before setting off for the Australia/New Zealand Communication Association (ANZCA) conference in Canberra next week (hopefully with a recharged audio recorder!).

In the meantime, here's a quick update on some new publications I've been involved in - a number of my recent book chapters on a range of topics have now been published:

First, with a chapter on "News Blogs and Citizen Journalism" in e-Journalism: New Media and News Media I'm introducing my work on gatewatching and citizen journalism to an Indian readership - the book was edited by Kiran Prasad, who was my office mate at the University of Leeds while I was there in 2007 to do some research for the produsage book, and was published by B.R. Publishing in Delhi. I don't think the publisher actually has a Website - but there's a good overview of the collection at Cyberjournalist, and it also includes contact details for BR Publishing.

Open Access to Scholarly Information

Krems.
The final speakers in this EDEM 2010 session are Noella Edelmann and Peter Parycek, who begin by highlighting the importance of open access journals, and the mindshift amongst users who now expect to have open access to information.

Open access has caused a stir in the academic community by providing a different model for publication; it is still poorly understood, however: it does not necessarily change peer review processes, for example, though some open access projects do substantially change the approach to scholarly publication. It operationalises the advantages of publishing online by minimising costs and maximising distribution; in doing so, it also creates substantial benefits especially for disavantaged scholars (e.g. from developing countries).

Political Blogs and Transparency

Krems.
The second speaker in this EDEM 2010 session is Evgeniya Boklage, whose interest is in the impact of the political blogosphere on communicative transparency. Transparency is crucial for interpersonal communication; it is an existential prerequisite for deliberative processes, too. If we consider the public sphere as a communicative system, the key functions are transparency (input), validation (throughput), and orientation (output), and Evgeniya focusses on the first of these here.

Towards European Citizenship?

Krems.
We're now starting the post-lunch session on this last day of EDEM 2010, and the first speaker is Alexander Balthasar. His fundamental question is what citizenship of the European Union may mean, following the recent treaty process. This is highlighted especially by the instrument of the European Citizens' Initiative, which has been positioned by European bodies as a kind of petition process, but could also become a much more powerful or flexible instrument rivaling proposals by the EU Council or Parliament. The obvious difference is that in order to launch an ECI, 'only' one million signatures are required, whereas Council or Parliament have a more clearly legitimated mandate to act.

Strategies for Strengthening e-Participation in Europe

Krems.
The final speaker in this EDEM 2010 session is Morten Meyerhoff Nielsen, who examines the current status of e-participation in the European Union. All EU states have a relatively equal level of e-participation take-up, even in spite of their very different historical trajectories; that take-up is highly variable across local, national, and transnational levels, however.

The older European democracies are substantially more active at the local level, for example, while cross-border initiatives are generally limited (even in spite of European integration and strong cross-border ties in a number of regions). Indeed, the local level is generally best developed, with sophistication declining markedly towards the national and transnational levels. This is interesting also given that substantial public funding is coming from the EU and national levels, rather than from local public authorities.

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