It’s a Thursday in September in a surprisingly non-drizzly Cardiff, so I must be at the Future of Journalism 2023 conference – and it kicks off with a keynote by Valérie Bélair-Gagnon, whose focus is on the intersections between digital journalism and digital platforms. Journalism has always engaged in digital news innovation, and journalism research has accompanied this; the research has usually seen this innovation as a tangible process with its particular dynamics and stakeholders, and that could be measured and quantified, for instance by assessing its online success. Such success might mean improvements to work methods and workflows, to content forms and formats, to audience and engagement, and other aspects.
But there was a lack of a critical stance – while researchers lamented journalism’s difficulty in adapting to the new Internet technologies now available, a critical stance towards the impact of these technologies on journalism was often missing. This applies for instance to the mental health consequences for journalists of the competitive metrification of journalism engagement measures via social media metrics, or of the increasing targetting of journalists representing minorities with abuse on social media. Journalism research instead adopted the discourse of platform companies, without questioning its biases.