Social Media

Also in connection with the AoIR 2017 conference last week, I answered a few questions about the field of Internet research, and the conference, for the University of Tartu magazine. Here is what I had to say:

What are the major challenges in Internet research?

The central challenge is the object of research itself. The nature of the platforms, content, communities, and practices that constitute 'the' Internet is constantly and rapidly in flux – we are dealing with platforms like Snapchat that didn't exist ten years ago, and with practices like 'fake news' that were nowhere near as prominent even …

The next speaker in this AoIR 2017 session is Mark Owen Jones, whose focus is on social media propaganda in Persian Gulf states. Overall, there is still a considerable lack of research into social media propaganda in Arabic; in Gulf states, there is a long history of 'fake news' in social media, and hate speech towards particular groups, ethnicities, and countries is not uncommon. Hate speech may be operationalised by ruling autocrats as a tool to divide and rule the population; different religious groups are allowed to attack each other, to keep them from uniting and toppling the government.

The …

The next speaker in this AoIR 2017 session is Alex Hogan, whose focus is on the impact of online political communities in politics. There is still considerable debate on whether online action promotes or retards other forms of collective action offline; the recent rise of the 'alt-right' adds another chapter to this discussion.

'Alt-right' activists have made effective use of the Internet and especially of social media to organise and coordinate their activities, attack their enemies, and disseminate their propaganda and narratives. These activists exist largely outside of conventional conservative parties, and refute conventional political processes while supporting alternative, outsider …

I arrived late to the final AoIR 2017 session on computational propaganda, and I think it's Samantha Bradshaw speaking at the moment. She's presenting the overall Computational Propaganda project at the University of Oxford, which from secondary source research identified some 23 countries that were known to be using some kind of informational warfare online at this stage.

The recent report from the project identifies social media uses in computational propaganda since 2010, which mainly focus inwardly and target domestic audiences; authoritarian regimes are especially active. Democratic countries are more likely to target external audiences, but sometimes also target specific …

The next speaker at AoIR 2017 is Catherine Son, who examines the role of digital publics in Australian print media practices. In 1996, for instance, when the Port Arthur massacre took place, many of the digital publics that were in evidence during the 2015 Lindt Café siege in Sydney, and a review of these two events of national significance serves to highlight the evolution of the Australian media ecology over these twenty years.

Tasmania's Port Arthur, a former penal colony with a very dark past, was the site of a mass shooting that claimed the lives of 35 people, and …

The post-lunch session at AoIR 2017 starts with Giovanni Boccia Artieri, whose interest is in the #selfieprotest phenomenon. Overall, online and social media platforms are playing an increasing role in protest movements, of course, and one of the challenges here is to find some of the boundaries of the public sphere that emerges through this, as well as to trace the dynamics of engagement in these spaces.

But such public spaces are not necessarily public spheres in conventional terms; rather, there are also tensions here between the public and the private, and a fluid transition between both, especially in social …

The final speaker in this AoIR 2017 session on 'fake news' is Fabio Giglietto, whose focus is on the discussion and dissemination of fake medical news on Facebook. In January 2016, the Italian public affairs TV show Presa Diretta covered alternative cancer treatments in a highly critical way, and further discussed these matters on its Facebook page; the present project examined the debate that ensued. This ties to broader concerns about public distrust in conventional medicine, and the online promotion of alternative treatments.

Personal experience is an important argument in such debates, and online audiences draw on such experiences …

The next speaker in this AoIR 2017 session is Marco Bastos, whose focus is on the Brexit referendum. He notes that a substantial number of bots were active in the Brexit debate on Twitter, yet many of these accounts disappeared immediately after the referendum. But it is also important to distinguish between different bots: there are legitimate bot developers that offer such accounts, while genuine, highly active users are sometimes also misidentified as bots.

Many bots in the referendum have disappeared, then, as have many of the URLs they shared at the time; these can now no longer be …

The third speaker in this AoIR 2017 session is Kirsten Gollatz, whose focus is on the institutionalisation of the 'fake news' controversy in Germany. The debate on 'fake news' there continues, and the term itself is controversial; it has now entered the German dictionary, but nonetheless remains ill-defined. There is an ongoing renegotiation of the norms, rules, and responsibilities of the various relevant actors in this context.

Germany already has some comparatively strict laws that address public debate on social media platforms: laws have long addressed hate speech, and now also target the dissemination of 'fake news', and platforms like …

The next session at AoIR 2017 is a panel on 'fake news', and begins with Giorgio Bertolin, from NATO (!). 'Fake news' is also an issue for NATO as a military alliance, of course, and NATO is about to publish a report on the issue that is called Digital Hydra. The focus is on exploring activities across different platforms, examining the role of blogs, and studying 'fake news' sites.

The term 'fake news' itself remains problematic, however: it has been used for anything from overtly fake and satirical stories to the spread of deliberate mis- and disinformation that promotes …