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New Maps of the Australian Twittersphere

Canberra.
And the (dubious) honour of presenting the final paper in the final session at DHA 2012 falls to … me. Below is the Powerpoint, and I’ll try to add audio to this as soon as I can, too I've now finally also managed to add the audio, no thanks to a very dysfunctional Slideshare.

Understanding Patterns of Online Discussion

Canberra.
The next speaker at DHA2012 is Sora Park, whose interest is in the processes of online discussion participation, initially especially in the context of the 100 days of political protest in South Korea in 2008. Different online discussion platforms have different affordances, of course – some will list only the most recent or most popular (or most recently popular) posts, for example, thus directing users’ attention towards specific contributions.

Developing an Online Support Community for Breast Cancer

Canberra.
The first paper session at the Digital Humanities Australasia conference starts with a paper presented by Cynthia Witney, and deals with the differences between social networks and online communities. This is part of an ARC Linkage project which develops guidelines for an online community for breast cancer survivors, also sponsored by the Steel Blue boot company’s ‘purple boots’ philanthropic campaign.

Part of the aim here was also to move the campaign into a Web 2.0 space by developing a ‘purple boot brigade’ social network site; an early version of this network (based on Ning) attracted some 880 supporters. This early attempt at social networking successfully managed to spread awareness about the campaign and its cause; the site became a method for interactive social education.

Twitter and the #qldfloods

Twelve months ago Brisbane, and the South East Queensland region, were just about to begin the long process of recovery from the major floods which affected Toowoomba, the Lockyer Valley, Ipswich, and Brisbane itself. One of the more positive stories to emerge from the crisis, though, was how social media were used as a tool for sharing news and information about the disaster, and for assisting locals with organising the (significantly volunteer-driven) relief and recovery effort.

To document these uses – especially of Twitter, though Facebook was also important –, we’ve now released a major research report through the ARC Centre of Excellence for Creative Industries and Innovation, as an outcome from our overall efforts in researching the uses of Twitter and developing tools and methods for such research, which we’re sharing over on the Mapping Online Publics site. The report is available here.

Three Challenges for Journalism in the Social Media Age

Rio de Janeiro.
My own keynote presentation started the second day of SBPJor. Powerpoint and audio are below; the full paper (which attacks the topic from a slightly different angle, but makes much the same points) is also online.

My sincere thanks to Carlos Franciscato and the SBPJor organisation for the invitation to speak at the conference; it’s been great to meet some of the many Brazilian journalism researchers whose work I’ve been aware of for some time now. I’m sorry that because of the language barrier I’ve not been able to participate more fully in the conference itself, but I hope my contribution has been useful – some good discussion in question time, certainly!

The Role of the Humanities in Technological Development

Berlin.
The third day at the Berlin Symposium starts with a brief keynote by Damon Horowitz from Google, who outlines some further research challenges for the new Institute for Internet and Society. He begins by considering the auto-complete function of Web forms (as in Google search) – this is a simple indication of how data is gathered about usage patterns in pursuit of greater systems efficiency: it can be beneficial, but also a sign of humans losing agency to the system.

Second, the social media status update: a simple way of starting a conversation, of sharing information, of spreading ourselves; but where do such updates go? Who are the intended, or actual recipients? What are the consequences? Once we’ve tasted the pleasure of communicating more widely this way, it’s difficult to restrain ourselves from using this functionality – but do we understand the full implications of doing so?

New Public Spheres, and the Law

Berlin.
Finally, Karl-Heinz Ladeur responds to Wolfgang’s talk at the Berlin Symposium by also highlighting the fragmentation of the public sphere: first, on the one hand, there was a vision of a homogeneous political public organised in concentric circles, whose deliberative processes are facilitated by a supposedly neutral media; on the other hand, there was a view of a cultural public which integrates the imagined nation state with the society of individuals.

But through the gradual transformation of the media, a more active media role came to greater prominence; media were no longer seen as neutral, but as actors in their own right, and the notion of an entertainment public arose. Audiovisual media played an immediate role in the reproduction of everyday life in its fragmentation, and in the presentation of possible social norms – reality TV is the culmination of this process.

Juridical Approaches to New Forms of Publicness

Berlin.
The next speaker in this session at the Berlin Symposium is the Hans-Bredow-Institut’s Wolfgang Schulz, whose focus is on the impact of social media in changing the public sphere. Social media combine two key aspects: they articulate the social graph (providing social networking functionalities), and they lower the barriers for user-generated content (providing communicative and content sharing functionalities).

Uses of social media are governed by various rules: legally protected interests include copyright, personal data, communication transparency, protection of the private sphere, protection of minors, prohibition of hate speech, etc.; governance, though, takes place through technological means (software design and code), crowd-originated social norms, and other processes.

Factors in the Governance of Social Media Spaces

Berlin.
Now that the Berlin Symposium is properly underway (congratulations to all concerned!), I’ve made my way into the workshop session on social media governance. The featured speaker in this session is Niva Elkin-Koren, whose research is on governance structures within social media themselves. Social media participants in the first place constitute an unorganised crowd outside of traditional organisations – from open source development outside of companies to political action outside of traditional parties, as we have seen in various countries around the world over the past twelve months. This can lead to real political change, as well as to real violence, of course, which makes it even more important to study.

Research in this area has focussed variously on collaborative content creation, crowdsourcing, organisational processes (without organisations), etc. Niva’s interest is in challenging this idea of the unorganised crowd, then: what processes of governance, including emergent self-governance, apply in these cases? Who are the players, the actors, the individual users and collective groups participating here? Term being used widely here include ‘strangers’, ‘crowd’, as well as ‘community’ – but what do we mean by these terms, and what are the differences between them?

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