Berlin.
Now that the Berlin Symposium is properly underway (congratulations to all concerned!), I’ve made my way into the workshop session on social media governance. The featured speaker in this session is Niva Elkin-Koren, whose research is on governance structures within social media themselves. Social media participants in the first place constitute an unorganised crowd outside of traditional organisations – from open source development outside of companies to political action outside of traditional parties, as we have seen in various countries around the world over the past twelve months. This can lead to real political change, as well as to real violence, of course, which makes it even more important to study.
Research in this area has focussed variously on collaborative content creation, crowdsourcing, organisational processes (without organisations), etc. Niva’s interest is in challenging this idea of the unorganised crowd, then: what processes of governance, including emergent self-governance, apply in these cases? Who are the players, the actors, the individual users and collective groups participating here? Term being used widely here include ‘strangers’, ‘crowd’, as well as ‘community’ – but what do we mean by these terms, and what are the differences between them?