Bots Building Bridges 2025

The final speaker in this session at the workshop of the Bots Building Bridges project is Holger Heppner, whose focus in on counterspeech to problematic information. Counterspeech techniques include behavioural (referencing social norms and warning of the consequences of breaking them), emotional (empathy, humour, retaliation), and cognitive approaches (debating, and pointing out inconsistencies); in addition, there are also more mechanical approaches like direct regulation and indirect interventions like downvoting or flagging problematic content.

Picking some of these options – highlighting inappropriateness (behavioural), evoking compassion for targets (emotional), and presenting additional facts (cognitive) –, Holger then tested the effectiveness of counterspeech …

The next speaker at the Bots Building Bridges workshop is Mathieu O’Neil; Mathieu begins by highlighting the challenge of information overload and is connection of mis- and disinformation. Media and information literacy are key tools for enabling people to better manage such information overload, and there are number of opportunities here.

These might preemptively build competencies for the longer or shorter term, provide better context for information, or react to the circulation of disinformation through debunking and fact-checking. Key here is also the development of better discernment abilities, enabling people to identify when they need further information; once this need …

The next speaker in this Bots Building Bridges workshop session is Ana Sofia Cardenal, who has recently finished a project on pathways to misinformation that built on Web tracking data. The results of this work also inform a new project which constructs simulated environments for online discussions in order to explore how different discursive settings affect the dynamics of such discussions.

The earlier project addressed the substantial problem of mis- and disinformation, across digital and social media environments and beyond. It showed that visits to fringe and problematic information sources are actually fairly rare, even though many people hold at …

The post-lunch session at the Bots Building Bridges workshop starts with Lars Rinsdorf, whose focus is on regaining the initiative in defending pluralistic society. Pluralistic democracy is built on diversity and inclusion, and seeks to empower all citizens to participate in societal processes and structures; but this also implies an intense debate on the challenges and frictions of diverse society.

Such processes are threatened by societal polarisation and disintegration; these undermine trust in societal institutions, and lead to dysfunctional public debate and the rise of counter-knowledge orders. How can we push back against such disinformation, and enhance the resilience of …

It’s a Wednesday in Germany, and I’m in Bielefeld for a workshop of the Bots Building Bridges (3B) project. We start with an overview of the project’s activities to date, with Florian Muhle, Ole Pütz, Rob Ackland, and Matthias Orlikowski. The project focusses on online political discourse, and the dysfunctions in such discourse that are apparent in social media environments. This also addresses the questions of ‘echo chambers’, of polarisation, and of impacts on democratic discourse. Social media are not solely to blame for this: it may also be possible to support productive political discourse through social media, given the …