Internet Technologies

It’s Wednesday, I think, so I’m in Dublin for the first face-to-face AoIR conference since AoIR 2019 in Brisbane. It’s genuinely delightful to be amongst this wonderful community again at last. As usual, the conference starts with the conference keynote by Nanjala Nyabola, addressing the conference theme of Decolonising the Internet. She begins by noting that the vast majority of people experience the Internet in a foreign tongue; and it is appropriate to address this issue in Ireland, which has had its own history of having its national identity and language suppressed for so long.

Nanjala’s keynote is based on …

It’s a very foggy Friday morning at ECREA 2022, and I’m chairing a morning session on protests, politics, and the digital that begins with a paper by Roman Horbyk, on mobile communication on the frontline in Eastern Ukraine. This is a project that was launched well before the 2022 invasion of Ukraine by Russia, also covering the ongoing hostilities predating it.

Roman begins by noting the deep mediatisation of contemporary society; our urban environments are now dense with digital communication technologies, but is this also the case for the frontlines of recent wars? There are some studies already of …

Up next in this ECREA 2022 session is my temporary University of Zürich colleague Sina Blassnig, whose focus is on news recommender systems. Such systems are algorithms that provide users with personalised recommendations for news content based on past interactions by them or similar users, overall popularity metrics, and other features.

Such systems are increasingly employed by news organisations internationally, and therefore now also need to be investigated from a political communication perspective. They have implications for political news demand, consumption patterns, and citizens’ information practices. Such systems thus connect both sides of the political information environment, but the research …

The sessions at this Norwegian Media Researcher Conference are organised in the form of particularly constructive feedback on work-in-progress papers – which is great as a format, but doesn’t lend itself particularly well to liveblogging. So, I’ll skip forward right to the next keynote by Raul Ferrer-Conill, whose focus is on the datafication of everyday life. This is something of a departure from his previous work on the gamification of the news.

He begins by outlining the datafication of the mundane: the way people’s social action – as well as non-human action, in fact – is being transformed into quantifiable …

I’ve not yet had the chance to write much about one of the major new projects I’m involved with: the ARC Centre of Excellence for Automated Decision-Making and Society (ADM+S), a large-scale, multi-institutional, seven-year research centre that investigates the impact of automated decision-making technologies (including algorithms, artificial intelligence, and other such technologies) on all aspects of our personal and professional lives. In particular, for the first year of the Centre I’ve led the News & Media Focus Area, which recently held its inaugural symposium to take stock of current research projects and plan for the future. (This was …

For the final (wow) session of AoIR 2019 I’m in a session on news automation, which starts with Marijn Martens. He begins by describing algorithms (for instance, news recommender algorithms) as a form of culture, as well as as a form of technical construct – and by highlighting as well how algorithms are being imagined, perceived, and experienced through the mental models that users construct for them.

So, what assumptions do users have about the construction of a new recommender system – what is their personal algorithmic imaginary? Martijn conducted two-stage interviews with users, first as an in-depth interview to …

The next speaker in this AoIR 2019 session is Indra Mckie, who shifts our focus to chatbots – which to date have often been found to be somewhat disappointing in their performance. One type of such chatbot are the dialogue systems that are used to complete bookings or make purchases, and speed up customer interaction; another are chat(ter)bots like the famous Eliza that are set to mimic unstructured human conversations.

Indra has been working with student-facing, library, and human resources chatbot projects at the University of Technology Sydney, and one challenge in progressing such projects has also been to assess …

The very final session at IAMCR 2019 features a keynote by Jeff Jarvis, who begins by describing him self as ‘not as real academic, but just a journalism professor’. His interest here is in looking past mass media, past media, indeed past text, past stories, and past explanations.

We begin, however, with Gutenberg’s (re)invention of the printing press in 1450, and the subsequent invention of the newspaper in 1605 and its gradual industrialisation. But print as a commercial and copyrighted model was perhaps an aberration: Tom Pettitt has written of the Gutenberg parenthesis: a business model which emerged from the …

The next speaker in this IAMCR 2019 is Marie Falk Eriksen, whose interest is in the introduction of robotic journalism at the Danish news agency Ritzau. Such technologies are now known under a number of terms, and describe an algorithmic process that converts data into news text with limited or no human intervention. What effects this will have on journalistic practices in the longer term remains to be seen.

Ritzau has introduced such robotic journalism tools for its financial reporting: building on predesigned story templates and standardised company earnings data, the tools will generate standard articles that report on the …