Internet Technologies

The final speaker in this ICA 2018 session is Elizabeth Dubois, who again highlights the moral panics about the effect of ‘the Internet’ on information flows. But there are many different media and platforms, where users exercise different media use choices. There is a need to better measure media habits, therefore, including their specific diversity, timing, and tactics.

On average, users across the countries surveyed by the Quello Search Project accessed between seven and nine sources for broadly political information (this is per day, I think?). Legacy offline media are still in wide use, alongside search and online news …

The next speaker in this ICA 2018 session is Laleah Fernandez, who begins by highlighting the moral panics around echo chambers, filter bubbles, and ‘fake news’. There is limited evidence that these issues are major concerns, but to the extent that these are genuine problems, key users might be useful in addressing these problems, by nudging vulnerable users towards more sensible behaviours.

Who are the vulnerable, however? They include those who are interested in politics but not skilled in search, and this population could be identified from their responses to the Quello Search Project. (The most vulnerable group ranged from …

The next speaker in this ICA 2018 session is Bibi Reisdorf, whose focus is on the role of algorithms in shaping information flows, and on users’ understandings of the impact of such algorithms. Algorithmic literacy is not yet well researched; it extends beyond digital literacy and is specific to different platforms, too.

The present study examined algorithmic literacy in the U.S. and Germany, to capture user attitudes and practices across very different media and political systems. It captured a range of personal and behavioural variables, and it seems that algorithmic knowledge, amount of use, and search skills strongly affect users’ …

The second day at ICA 2018 starts for me with a panel on the personalisation of search, and the first presenter is Grant Blank. He begins by noting the importance of free-flowing information for society, but of course the media through which such information flows have changed over time, and this has affected media biases. Contemporary media now form a diverse media ecology.

Do online media in their diversity empower citizens to make better-informed decisions, then, or does the personalisation of online media distort the information that citizens encounter? Much of the present discussion is severely undertheorised. There is a …

Also in connection with the AoIR 2017 conference last week, I answered a few questions about the field of Internet research, and the conference, for the University of Tartu magazine. Here is what I had to say:

What are the major challenges in Internet research?

The central challenge is the object of research itself. The nature of the platforms, content, communities, and practices that constitute 'the' Internet is constantly and rapidly in flux – we are dealing with platforms like Snapchat that didn't exist ten years ago, and with practices like 'fake news' that were nowhere near as prominent even …

The second speaker in this AoIR 2017 session is Wolfgang Suetzl, whose focus is on Byung-chul Han, an enormously prolific Korean philosopher working in Germany (he has five books coming out in 2017 alone). Han is influenced by Hegel and Heidegger, but also by Zen Buddhism; he has also drawn on Foucault, Baudrillard, Flusser, and Handke.

Han combines political philosophy, aesthetics, and digital communication; he has argued that digital communication has become the form of power under neoliberalism, and that deliberation is undermined by algorithmic control. In particular, he suggests that digital media in their rapidity remove the time required …

The second keynote at AoIR 2017 is by Marju Lauristin, who is both a professor at the University of Tartu and the rapporteur on e-privacy at the European Parliament, where she also represents Estonia as an MEP; indeed she has been named one of the most influential Estonian women in the world. This week the Parliament voted on new EU privacy regulations which Marju has been instrumental in developing.

Her focus here is on the impact of algorithms on deliberative democracy, and the short summary of the situation is that algorithms will severely affect democracy if the companies that utilise …

The final paper session at ANZCA 2017 starts with Caroline Fisher and Glen Fuller, whose focus is on Australian Prime Minister Malcolm Turnbull's conversations about the National Broadband Network project on Twitter. Turnbull was a comparatively early adopter of social media, and one of the big challenges in becoming PM was whether he would continue to use Twitter in the way he had before, or would lapse into a more broadcast-oriented tweeting style.

Turnbull's social media activities can be understood as an attempt at authentic engagement, and he has at times engaged in real conversation with interlocutors on the …

The final day of ANZCA 2017 begins with another set of keynotes. We start with Daya Thussu, whose focus is on the global media and communication environment. Globalisation is central to this, but the discourse of globalisation itself is now changing, and this forces us to rethink the whole notion of 'the global'. Daya focusses here on developments in China and India, in particular, as representatives of the wider group of BRICS countries (Brazil, Russia, India, China, and South Africa), where these processes are especially apparent at this stage.

These are very different countries with different political and media systems …

Next up at ANZCA 2017 is Chris Chesher, who begins by pointing out the increasing role of real estate agents as media producers. Agents selling homes produce public representations of private spaces, portraying the home to be sold as personal and family space, and offering it up for (mediated as well as in-person) inspection. In Australia this occurs mainly through one or both of the duopoly sites Domain and RealEstate.com.au.

The search interfaces of these sites – already highly image-centric – become the first point of entry for prospective home buyers; eye-tracking shows that users almost always begin by …