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The final speaker in this AoIR 2019 session is Emma Baulch, who shifts our focus to Indonesian activist uses of WhatsApp. She focusses on ‘buzzers’: content creators who work especially in the context of Indonesian election campaigns and promote specific political candidates across various social media platforms.

Such buzzers produce and promote political memes throughout social media, and in Indonesia also especially on WhatsApp, the top messaging app in the country. This also includes political misinformation, and to address such issues WhatsApp has now placed a limit on users’ ability to share on messages to larger numbers of …

The next speaker in this AoIR 2019 session is Niki Cheong, who continues our focus on the uses of WhatsApp in Malaysia and Singapore. His project investigates the weaponisation of popular culture for political issues, in particular, and drew on walkthrough and scrollback methods as well as digital ethnography, interviews, and surveys with users.

This began from the observation that the current ‘fake news’ discourse is being weaponised as a tool to suppress dissent, create fear, or scam digitally illiterate citizens, and found that memes, online personalities and influencers, and innovative content formats are being utilised in the process. Indeed …

The next speaker at AoIR 2019 is Amelia Johns, who focusses on private group chats on WhatsApp, especially in the Malaysian context. Malaysia’s political climate has led young adult Malaysian-Chinese political activists to organise through this platform, and WhatsApp is now the second most popular platform in Malaysia (after Facebook). It is also used especially for discussing news and politics, partly due to its use of end-to-end encryption.

Such encryption is especially important because of sedition and media laws in Malaysia, which have created a chilling effect on the public expression of criticism of the monarchy or government …

The next AoIR 2019 session I’m attending is on WhatsApp, and starts with Natalie Pang. She begins by noting the significant popularity of this platform in Asian countries, as well as outlining its particular features of large-scale group broadcasting of messages and end-to-end encryption – which is especially interesting to users discussing sensitive political topics in these countries.

Natalie’s project identified scholarly articles discussing WhatsApp and its uses, and examined 40 such publications that discussed the use of the platform for political or civic engagement; of these, eleven focussed on cases in Europe, ten on Africa, nine on various …

The final speaker in this AoIR 2019 session is Arnt Maasø, who shifts our attention to the role of metrics in the music business. Datafication has grown in the music industry as well, with a strong turn to metrics in recent years. Where some decades ago the industry was run by self-taught entrepreneurs who were running their businesses predominantly by gut instinct, now music metrics are everywhere and directly influence decision-making.

Arnt’s project conducted surveys and interviews with professionals in the Norwegian music industry. Almost half of the survey respondents use music metrics in their jobs, but such use is …

The next speaker in this AoIR 2019 session is my colleague Kim Osman, presenting outcomes from our research project in collaboration with The Conversation and the Cooperative Research Centres Association in Australia. We are interested in assessments of the public value and impact of scholarly work, which are also increasingly demanded by the governments that fund scholarly research. Slides here:

Increasingly, platforms like The Conversation as well as social media are also critical to the engagement with and impact of scholarly research, and there has been a rise in the development of scholarly …

It’s Thursday morning, and after the fabulous opening keynote by Bronwyn Carlson last night the AoIR 2019 conference at QUT in Brisbane is now getting started properly. This morning I’m in a panel on metrics in journalism, academia, and music that begins with a paper I’ve been involved in, and which my colleague Aljosha Karim Schapals will present. The slides are here:

Our key question here is whether journalism metrics are trustworthy enough to be used in editorial decision-making. This is part of a larger project on the future of journalism in a post-journalism …

It’s finally here – the 2019 Association of Internet Researchers conference has begun on my home turf at the QUT Digital Media Research Centre in Brisbane. We begin with a keynote by Professor Bronwyn Carlson, who opens by highlighting the continuing digital divides experienced by Indigenous Australians – while social media platforms are increasingly popular with these communities, access is largely via mobile technologies, and unevenly distributed across regions and age groups.

Bronwyn’s work has long focussed on the uses of social media by Indigenous Australians, and increasingly also on help-seeking activities on social media platforms. This year’s conference theme …