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Produsage Communities

Blog Mapping and Beyond...

It's been a good week already - on Monday I've received notice that we've been successful with a major research grant application in this year's ARC Discovery round. The three-year project for which we're receiving $400,000 from the ARC, with my esteemed colleague Jean Burgess as the postdoc researcher, will extend the existing work on blog mapping which I've been engaged in for the past few years and take it to a new level - beyond capturing 'only' what happens in the Australian political blogosphere, we'll be working to get a much more comprehensive picture of Australian public communication online across blogs, Twitter, YouTube, Flickr, and perhaps even Facebook. None of this would be possible without the fantastic work of our colleagues Lars Kirchhoff and Thomas Nicolai at Sociomantic Labs in Berlin, incidentally, so a very big thanks to them for their massive contribution so far - we're looking forward to the next three years... Below is the abstract for the research project (and no doubt I'll post more about it here as we get going in early 2010) - and there are various articles and presentations covering our blog mapping efforts to date elsewhere on this site.

New Media and Public Communication:
Mapping Australian User-Created Content in Online Social Networks

Understanding the ways people contribute to and use the Internet for a wide range of purposes is important to Australia's future from both a social and an economic perspective. Effective, evidence-based policy depends on developing a vastly improved understanding of the current level of Australians' online activities and interests. This project provides crucial, detailed baseline data on the social, cultural and technological dynamics of Australian online public communication, which can inform further government initiatives to strengthen the country's digital economy and to maximise civic engagement through media participation.

Produsage and Beyond: Exploring the Pro-Am Interface (JMRC)

Journalism & Media Research Centre / Curtin University of Technology

Produsage and Beyond: Exploring the Pro-Am Interface

Axel Bruns

  • 29 Oct. 2009, 2-4 p.m. - Staff Seminar, Seminar Room, Journalism & Media Research Centre, 3-5 Eurimbla St (corner High St), Randwick, Sydney

  • 29 April 2010 - Curtin University of Technology, Perth, Western Australia

The concept of produsage (Bruns 2008) describes the user-led collaborative approach to content creation which is prevalent in open source, citizen journalism, and the Wikipedia, as well as many other social media spaces. While many produsage projects have emerged initially to challenge dominant players in industry, their successful establishment as viable and sustainable alternatives also opens the door for an exploration of manageable cooperative arrangements between industry and community. Many challenges remain for such Pro-Am (Leadbeater & Miller 2004) models, however - not least an often deep-seated sense of mutual distrust -, and successful Pro-Am models may be most likely to succeed when sponsored by trusted third parties (public broadcasters, NGOs). This presentation explores pitfalls and possibilities in the Pro-Am space.

Tracking Social Media Participation: New Approaches to Studying User-Generated Content (JMRC)

Journalism & Media Research Centre

Tracking Social Media Participation:
New Approaches to Studying User-Generated Content

Axel Bruns

  • 29 Oct. 2009, 11 a.m.-12.30 p.m. - PhD Seminar, Seminar Room, Journalism & Media Research Centre, 3-5 Eurimbla St (corner High St), Randwick, Sydney

The impact of user-generated content on a variety of media industries and practices is by now well understood from a conceptual perspective (e.g. Benkler 2006; Jenkins 2006; Bruns 2008). What remains less thoroughly explored is the possibility to utilise the affordances of Web 2.0 technologies themselves to generate large datasets that can be used to track and evaluate user participation practices in order to develop a solid evidence base for further research into social media, and further development of social media projects, technologies, and policies. This presentation outlines research possibilities across a number of social media spaces, and uses the example of a current research project studying the Australian political blogosphere to explore potential methodological approaches.

The Impact of Design Features on the Social Network Formations on Twitter and Plurk

Milwaukee.
The final speaker of this final session at AoIR 2009 is Raquel Recuero, who shifts our focus to Brazil and its adoption of Twitter and Plurk (another micromessaging tool, but one which has a horizontal rather than vertical logic and enables replies within the message - Google Wave-style, it seems). How is the appropriation of these different social network sites influenced by the conversations that these platforms enable; how do the conversations reveal different types of social networks?

Raquel's study examined the conversational structures in these sites using social network analysis, but also engaged in content analysis and ethnographic research. Of the two sites, Plurk makes it easier to track continuing conversations, but there is less multimodality; there are often more participants to conversations and more recurrent participants (at an average of nine), conversations are more coherent and synchronous, and extend over more conversational turns (at an average of 15). On Twitter, the process is more disruptive - it is difficult to keep track of conversations, and they are less synchronous; conversations have an average of only two turns, and indeed there are fewer conversations in the first place, with fewer participants (at an average of two).

Political Discourse from Truth to Truthiness

Milwaukee.
The final keynote of AoIR 2009 is by Megan Boler, editor of Digital Media and Democracy: Tactics in Hard Times. She begins by noting the shared sense of aporia at the conference. What do we do as we face the rapidly changing environments of social media - do we feel let down by the Internet, do we daily have to renegotiate the changing visage of the Internet? Megan is particularly interested in exploring this in the context of war, and especially the war on terror - so much especially of the material produced from critical perspectives is dismissed as noise here, so how do we make what we feel is important audible and visible? (To illustrate this, Megan shows a video compiling the repetitive use of certain keywords - September 11, Saddam Hussein, war on terror, terrorism - by US leaders.)

Artificial Artificial Artificial Intelligence in Amazon's Mechanical Turk

Milwaukee.
The final speaker in this session at AoIR 2009 is David Bello, whose focus is on Amazon's Mechanical Turk system. This is a form of crowdsourcing, which itself combines the outsourcing of labour to an external provider with community-provided open source labour; crowdsourcing thus exhibits an open quality where users are not employed or hired, but simply choose to perform the tasks that they are interested in. In crowdsourcing, the requesting body solicits the general public to join the labouring community.

In the Amazon case, the company provides the platform which mediates the labour process; using this platform, a requesting body can provide tasks which are then performed by the labouring community. Community members are remunerated according to their provision of HITs (human intelligence tasks), which address problems that cannot be done by computers (semantic and cultural understanding, or sensory translation).

Critiquing the eBay Live! Conventions

Milwaukee.
The next speaker at AoIR 2009 is Michele White, who shifts our interest to eBay and its eBay Live! convention culture. This is an interesting translation of the asynchronous online trading model to a face-to-face venue for expressions of community, and through them comsumers are incorporated into and work for the community and brand. These people are consumer-fans who invest time and money into building an identity for the brand - this is for the most part no critical reinterpretation of eBay's brand message, but rather an enthusiastic dissemination.

A New Tool for Mapping Communities of Blog Commenters

Milwaukee.
The final speaker in this session at AoIR 2009 is Anatoliy Gruzd, whose focus is on the communities of blog readers, and how such communities of people discussing shared issues across different blogs may be discovered automatically - that is, how the social networks connecting them may be identified. This is important not least because of the massive growth in online information - we need to develop better tools to extract salient material from this overload of content, and to do so, knowing the social context is paramount.

Where Did the @ Come From?

Milwaukee.
The next speaker at this AoIR 2009 blog research session is incoming AoIR Veep Alex Halavais, presenting a paper co-authored with Helen Martin. He begins, though, by referencing previous work of a researcher recording graffiti in New York City: this was done as a way of tracing how people make use of emerging workarounds. In the 1970s, bathroom wall graffiti was the equivalent to what is now blogging, Alex says, so us bloggers today are essentially writing on bathroom walls. Tracking this provides a trace of how people work around their lack of access to participation and voice in the mainstream media, of how they manage to make their ideas heard regardless.

Adders, Synthesisers - What Motivates Wikipedia Participants?

Milwaukee.
The final speaker in this session at AoIR 2009 is Zack Hayat, whose interest is in active participation on Wikipedia. Wikipedia is a space for collaborative content creation as well as for interpersonal interaction (for example through its community portals - or whatever they are positioned as in the various international Wikipedia versions - and discussion pages). There has been exponential growth in Wikipedia participants over the past years, but the number of regular editors has remained relative stable; growth has been mainly in less active editors. Some 60% of Wikipedia has been created by 5% of its users, as Jimmy Wales has said.

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