Snurblog

You are here

Home › Internet Technologies › Social Media › Social Media Network Mapping › New Media and Public Communication (ARC Discovery)

Crisis Communication

Some Long-Overdue Updates

Sun, 01/05/2011 - 23:56 — Snurb
e-Government
Produsers and Produsage
Gatewatching and Citizen Journalism
Social Media Network Mapping
New Media and Public Communication (ARC Discovery)
Twitter
Social Media
Eidos 2011
EMPA 2011
Crisis Communication
CeDEM 2011

Sorry: it’s been a while since I’ve updated this blog. Largely, that’s because I’ve been so busy with our work on the Mapping Online Publics project – see the project blog for all the latest information. Following the various natural disasters we’ve endured – in Australia, New Zealand, and Japan, to begin with –, that work has focussed for the moment especially on the use of social media for crisis communication, with plenty of outcomes already. In particular, this includes our two most recent presentations:

Slides and audio from both presentations are now online here – just follow the links above.

Towards Distributed Citizen Participation: Lessons from WikiLeaks and the Queensland Floods (CeDEM 2011)

Sun, 01/05/2011 - 23:03 — Snurb
Politics
Government
e-Government
Produsage Communities
Crisis Communication
CeDEM 2011

CeDEM 2011

Towards Distributed Citizen Participation: Lessons from WikiLeaks and the Queensland Floods

Axel Bruns

  • 5 May 2011 – Keynote at the Conference on e-Democracy, Krems, Austria
Towards Distributed Citizen Participation: Lessons from WikiLeaks and the Queensland Floods
View more presentations from Axel Bruns

Full Paper (PDF)

Tracking Crises on Twitter: Analysing #qldfloods and #eqnz (EMPA 2011)

Sun, 01/05/2011 - 22:59 — Snurb
New Media and Public Communication (ARC Discovery)
Twitter
Social Media
EMPA 2011
Crisis Communication

EMPA 2011

Tracking Crises on Twitter: Analysing #qldfloods and #eqnz

Axel Bruns

  • 12 Apr. 2011 – Emergency Media and Public Affairs conference, Canberra
Tracking Crises on Twitter: Analysing #qldfloods and #eqnz
View more webinars from Axel Bruns

Social media platforms including Facebook and Twitter have now emerged as important
additions to the arsenal of crisis communications tools – connecting emergency services
and mainstream media sources with affected citizens on the ground as well as onlookers
from further afield, and functioning also as a backchannel which can be used to send
feedback and requests to the authorities. This paper presents a close analysis of recent
events such as the Queensland floods and the Christchurch earthquake to provide important
insights into the way Twitter was used during these disasters, as well as outlining
approaches to tracking social media activities during future crisis events.

Social Media Use in the Queensland Floods (Eidos 2011)

Sun, 01/05/2011 - 22:58 — Snurb
New Media and Public Communication (ARC Discovery)
Twitter
Social Media
Eidos 2011
Crisis Communication

Eidos 2011

Social Media Use in the Queensland Floods

Axel Bruns, Jean Burgess, Kate Crawford, and Frances Shaw

  • 4 Apr. 2011 – Eidos Institute “Social Media in Times of Crisis” symposium, Brisbane

Pages

Subscribe to RSS - Crisis Communication
[Creative Commons Attribution-NonCommercial-ShareAlike 2.0 License]
Except where otherwise noted, this work is licensed under a Creative Commons License.