The third speaker on our AoIR 2013 crisis communication panel is Megan Finn. She begins by noting that the US Geological Survey is now using Twitter data to detect earthquakes - but more generally, there are also limits to the use of Twitter and other social media data, as not all groups in society are equally represented in such data, and in social media as such.
A disaster is traditionally defined as an event, concentrated in time and space, in which society undergoes severe data and essential functions of society are interrupted. But the components of this definition are problematic …