Seattle.
Kathleen Kuehn is the next speaker at AoIR 2011; her paper is inspired by protest events against the apparently racist attitudes of the operators a local swimming pool which were conducted with the help of the local services consumer review site Yelp. Yelp provides a space for user-created reviews ; how is such consumer-reviewing perceived by users?
This work uses Alvin Toffler’s prosumption concept; consumer reviewing of local products and services can be described as a form of prosumption (and echoing the alternative explanation of ‘prosumption’, participating users may also be thought of as professional consumers). Ideas …











