The final speaker in this session at ICA 2018 is Di Zhu, who explores the effects of personal news customisation on user enjoyment. Customisation here is seen as different from personalisation, which is algorithmically driven: customisation involves active, deliberate user choices, for example by choosing specific topics or indicating their interest in the stories they encounter.
Making choices satisfies a basic human need to be in control of our own lives. But having too many choices can be overwhelming and demotivating, as studies of Website and game customisation options have shown. News customisation could similarly enhance users’ enjoyment of their …











