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The next iCS Symposium session starts with Fabio Giglietto, presenting his team’s results on the use of social media in the March 2018 Italian election. The project’s aim was to comprehensively examine the role of social media during the election, focussing especially on social media audience engagement with the various media sources available.

The project drew first on data from Twitter, capturing all retweets of Italian parties’ and politicians’ posts and assessing the political leaning of the accounts contributing to this datasets. It then captured the tweets by the top 5,000 contributors to this dataset, to examine which news …

My own keynote closes the first day of the iCS Symposium “Locked out of Social Platforms: An iCS Symposium on Challenges to Studying Disinformation”. Here are the slides:

The next paper in this iCS Symposium session is by Amelia Acker and Joan Donovan, and focusses on new approaches to gathering metadata from social media platforms without relying on Application Programming Interfaces. Indeed, platform providers are generally unable to predict all of the ways in which users, including researchers, are likely to engage with their platforms, and this leaves loopholes that researchers are able to exploit.

At the present moment, with API access increasingly limited, we clearly need new methods. Part of the issue here is in how the platforms themselves classify their own data through metadata; media manipulation …

The next speaker at the iCS Symposium is Yidong Steven Wang, who begins with Facebook founder Mark Zuckerberg’s recent appearance in front of the U.S. Congress. This demonstrated the limited technical understanding of U.S. politicians, as well as Zuckerberg’s ability to evade the difficult questions.

Within the overall context of the current post-truth paradigm, the technocultural discourse in such hearings articulates technological agency, which in turn informs current regulatory principles. Technological agency here refers to what machines are seen to be able to do: we have a certain discursively derived understanding of such agency, and the current paradigm informing such …

The next speaker in this AoIR 2018 session is Rena Bivens, whose focus is on non-profit anti-violence activists online. The literature on such initiatives is still poorly developed; there is a great deal of advice on how these organisations should operate online, but how they actually operate remains poorly understood.

Rena approaches this by examining the Facebook and Twitter content posted by some 20 non-profit organisations in this space in Canada and the United States, which often also draw on the guidebooks for non-profits published by the platforms themselves. She is focussing here especially on Facebook, and enhances her …

Oh noes, due to a very slow elevator I’ve come in late to the morning session at AoIR 2018, and have missed some of David Myles’s talk already. He studied online content from a range of Canadian pro-choice advocates that sought to reconstruct the fictional character of Anne of Green Gables as an abortion access activist and feminist icon; somewhat unsurprisingly this was attacked in turn by pro-life advocates.

These opponents criticised Anne’s positioning as a feminist icon, and considerable discursive struggles between the two sides emerged. Anne is often depicted as a young girl with unmistakeable agency, unusual …

The first paper in the final session at AoIR 2018 today is SeongJae Min, who is interested in the role of algorithms in determining what we are exposed to on social media; the major finding from his research is that people’s choices matter at least as much as algorithmic shaping.

Concepts such as ‘echo chambers’ and ‘filter bubbles’ have become popularised in recent times, but there is a significant lack of empirical evidence for such phenomena; if anything, they are more prevalent in localised offline contexts than global online networks, where cross-cutting exposure is considerably more likely to occur. But …

The next speaker in this AoIR 2018 session is Andrea Alarcon, whose focus is on Mark Zuckerberg’s Internet.org project. Its aim was to provide free basic Internet service around the world, especially for people who were within the Web’s reach but remained unconnected with it; access to Facebook itself was deeply baked into this initiative, and this generated significant accusations of building a walled garden.

Internet.org was subsequently renamed as Free Basics, and continues its activities; it was expelled from India, however. It represents an attempt to establish a socio-technical imaginary informed by a significant level of technological determinism …

The first paper session on this last day of Social Media & Society 2018 is Michaël Opgenhaffen, whose interest is in gatekeeping on social media. Gatekeeping is one of the fundamental processes in the news industry: editors and journalists choose what stories end up in the final newspaper, news bulletin, or news Website. But selection processes might now diverge across print and online news publications, and the arrival of social media as a medium for the news further complicates this picture.

On social media, audiences receive deep links to news stories on news Websites; they increasingly bypass the homepage of …

The final speaker in this Social Media & Society 2018 session is Andra Siibak, whose interest is in opinion polarisation on social media and the question of whether these constitute ‘echo chambers’ or ‘filter bubbles’. Individual abilities and digital literacies might affect the extent to which users find themselves in such environments, or are aware of them. Andra examined this in the context of an anti-immigration Facebook community in Estonia.

Estonians are particularly strong Internet (and social media) users; this is especially pronounced for younger Estonians. When the European refugee crisis emerged, this manifested in the rapid creation of various …