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Citizen Journalism and Everyday Life: A Case Study of Germany’s myHeimat.de (Future of Journalism 2009)

Future of Journalism 2009

Citizen Journalism and Everyday Life: A Case Study of Germany's myHeimat.de

Axel Bruns

  • 9-10 Sep. 2009 - Future of Journalism, Cardiff

Much recent research into citizen journalism has focussed on its role in political debate and deliberation, especially in the context of recent general elections in the United States and elsewhere. Such research examines important questions about citizen participation in democratic processes - however, it perhaps places undue focus on only one area of journalistic coverage, and presents a challenge which only a small number of citizen journalism projects can realistically hope to meet.

A greater opportunity for broad-based citizen involvement in journalistic activities may lie outside of politics, in the coverage of everyday community life. A leading exponent of this approach is the German-based citizen journalism Website myHeimat.de, which provides a nationwide platform for participants to contribute reports about events in their community. myHeimat takes a hyperlocal approach but also allows for content aggregation on specific topics across multiple local communities; Hannover-based newspaper publishing house Madsack has recently acquired a stake in the project.

myHeimat has been particularly successful in a number of rural and regional areas where strong offline community ties already exist; in several of its most active regions, myHeimat and its commercial partners now also produce monthly print magazines republishing the best of the user-generated content by local contributors, which are distributed to households free of charge or included as inserts in local newspapers. Additionally, the myHeimat publishing platform has also been utilised as the basis for a new 'participatory newspaper' project, independently of the myHeimat Website: since mid-September 2008, the Gießener Zeitung has been published as both a twice-weekly newspaper and a continuously updated news site which draws on both staff and citizen journalist contributors.

Drawing on extensive interviews with myHeimat CEO Martin Huber and Madsack newspaper editors Peter Taubald and Clemens Wlokas during October 2008, this paper analyses the myHeimat project and examines its applicability beyond rural and regional areas in Germany; it investigates the question of what role citizen journalism may play beyond the political realm.

The YouTube Debate in the 2008 New Zealand Elections

Brisbane.
The final speaker in this ANZCA 2009 session is Bronwyn Beatty, speaking about the YouTube election debate last year, hosted by New Zealand's One News. This follows similar events in other countries, chiefly the US - it is part of an ongoing YouTubeification of politics, some have said.

TVNZ had an agreement with political leaders in New Zealand for three debates between the two main candidates. For the final of these debates, it invited video questions from its audience, uploaded through YouTube. This was framed as participating in the democratic process, and closely followed the model established by CNN for its debates between the US presidential candidates - TVNZ selected 'the best' of the user submissions to show to the candidates.

The Importance of Trust for Public Broadcasters

Brisbane.
We're now in the final session of ANZCA 2009, which starts with a paper by Mary Debrett. Her interest is in the politics of accountability and risk-taking at the ABC, and she begins with some reflections on the social value of trust - it serves as social glue, generates social capital, manages social complexity, acts as a solution for risk, and is a prerequisite for forming self-identity. Trust and authority are constantly being raised, invoking active trust in which trust is always contingent.

Trust is an especially important point of difference for public service broadcasters , of course - they need to be seen as independent from vested interests, as delivering fair and independent news, reflecting national culture and identity, serving diversity through representing minority voices, and adressing audences not served by commercial media. Public broadcasters position themselves as trusted brands in the media landscape.

The Power of News Agencies over Journalism

Brisbane.
The final speaker in this ANZCA 2009 session is Jane Johnston, whose interest is in the economy of news agencies - and she begins with a couple of hoax press releases which were converted into mainstream news stories by the Australian-based press agency AAP. Such stories were widely published by a number of Australian mainstream online news sites and newspapers.

This is great success for the press release writers, but it was conversion into stories by the AAP which created such wide coverage; it highlights the role of press agencies, and points to the near-monopoly of the AAP as a news agency in Australia.

Opportunities for the ABC Online

Brisbane.
The next presenter at ANZCA 2009 is Toija Cinque, who continues the discussion especially of public broadcasting in the online environment. The Net increases the diversity of information available to inform the citizenry, of course - but public broadcasters continue to be bound also by their charters and need to adddress their obligations.

Journalism is now becoming more a process than a product, and this provides journalists with less and less time to ascertain what is true and significant. This may mean that the public now gets more pure opinion than factual detail - and crowdsourcing information from users only adds more problems with fact-checking to this process. This also pertains to the use of hyperlinks on news Websites, of course - one reason why still so few mainstream news Websites link to information outside of their own sites (in addition to the desire not to provide easy avenues for users to leave the news organisation's own site).

New Models for Journalism, beyond the Citizen

Brisbane.
The next session at ANZCA 2009 starts with a paper by my colleague Terry Flew, who is also the chair of the conference. He begins by noting the old trope of the journalist as hero (as embodied for example by Messrs. Woodward and Bernstein in the Watergate affair), and its decline (Glenn Milne is the anti-hero in this context). There are substantial impacts of Web 2.0 technologies on contemporary journalism, of course, and there are serious questions about the future role of journalism. News organisations have most trouble, in fact, not in coming to terms with new technologies but with this new lack of deference to their once powerful position.

Australian Political Blogs and the Obama Inauguration

Brisbane.
The third speaker in this session at ANZCA 2009 is Tim Highfield, who works on a comparative study of political blogs in Australia and France (and is one of my PhD students). He focusses here on the Australian side and its reaction to the inauguration of Barack Obama. The project tracks some 245 blogs and news Websites in Australia, and extracts from these each post (and its links) as they become available online. These data are then quantitatively analysed for keyword and link patterns.

The Obama inauguration was a major political event, of course, and provided a useful case study for this work; other such samples could be the swine flu epidemic or the 'utegate' controversy storm in a teacup. Interestingly, only about 50 blogs in the population published a post or more during the two weeks surrounding the inauguration (possibly due to the fact that January is a major holiday month in Australia). There was no major spike on inauguration day itself, either.

Future Directions for SBS

Brisbane.
The next session at ANZCA 2009 is a panel session discussing the future role of public service broadcasting, focussing on Australia's multicultural broadcaster SBS. This is introduced by my colleague Terry Flew, who notes that SBS is a distinctively different type of public broadcaster, making a very specific contribution to multiculturalism and citizenship.

The first panellist to speak is Stuart Cunningham from the CCi. If SBS had to be invented today, he says, it wouldn't be - today's media environment is fundamentally different from that of the 1970s and 1980s from which it emerged, and today there is a plethora of media channels available to citizens. Additionally, the role of public broadcasters has changed fundamentally - the culture wars of the past decades render a government intervention for the development of a public broadcaster to promote multiculturalism inconceivable today. Protection and projection of public culture is no longer an unproblematic public goal.

Geovisualising Perceptions of Adelaide's Northern Suburbs

Brisbane.
The next speaker at ANZCA 2009 is Jess Pacella, who focusses on new opportunities in cultural geography by combining Global Information Services and cultural studies approaches. The role of mental maps emerging from semi-structured interviews is particularly interesting here, and Jess explores this in the context of media depictions of Adelaide's northern suburbs and their effects on residents' mental depictions of the area.

South Australian media present a consistently negative image of the northern suburbs; this leads to Adelaide watching this place in a particular way. Jess and her team monitored news stories in a number of state outlets, and found an overwhelmingly negative coverage, focussing especially on crime. This also leads to residents downplaying their origins in job applications and similar documents.

Images of Impending Death in Journalism

Brisbane.
Over the next few days I'll be blogging from the ANZCA 2009 conference - one which I didn't have to travel very far for, as it's held right here on the QUT Creative Industries Precinct down from my office. We begin with a keynote by Barbie Zelitzer, President of the International Communication Association, whose focus is on the visual depiction of death in the news. Such images require the viewer to imagine what we cannot see, but then, news is supposed to tell us what is there. The moment of death is one of the most powerful images in the news, and raises (amongst others) a wide range of ethical issues. Key recent examples include images related to the 'war on terror', from the 11 September attacks to the hanging of Saddam Hussein.

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