Journalism

The final speaker at ECREA 2014 is Veera Kangaspunta, who notes the importance of studying the audience behind online news comments. Traditionally, journalists have seen online news as a sideshow to the real news business, and online comments are thus a sideshow to the sideshow – but this is changing. While the quality of online commentary is often limited, and discussions may drift, they may be studied to reveal a great deal more about audience attitudes.

The next presenters in this ECREA 2014 session are Susanne Almgren and Tobias Olsson, who continue the theme of user comments on online news. Digital media offer new forms of co-existence between producers and users; indeed, there is a new media ecology of participation emerging.

User-generated content has always played a part even in traditional media, of course, in the form of letters to the editor or telephone call-ins. The current environment simply makes such harnessing of user-generated content a great deal easier. Online newspapers are a particularly interesting case for this, given their long institutional history.

The next speakers at ECREA 2014 are Jannie Møller Hartley and Mads Kæmsgaard Eberholst, who examine how users are now intervening in journalistic processes. Their approach is a quantitative content analysis of seven Facebook pages of different Danish mainstream media outlets. Data collection was in real time to avoid subsequent moderation, and this resulted in 149 posts and 3,800 comments over one week, which were coded manually.

Newspapers mostly posted news items on their Facebook pages, focussing on domestic issues and politics. Items came largely from internal reporting, not from agencies. Most content was posted on weekdays, and the publishing rate varied widely between pages. Some 49% of posts were neutral news updates, 30% asked questions, 11% were ironic; questions generated the longest comment threads, followed by ironic comments and neutral updates.

Up next at ECREA 2014 are Virginia Guerrero and Bella Palomo. They begin by noting that mobile phones are now omnipresent and can become tools for a form of pocket journalism that transforms audiences into potential creators of journalistic content. This takes place against the backdrop of funding declines in the mainstream media, and has raised questions about the continuing need for professional photojournalists.

Even as photojournalists are being laid off, then, the importance of images in journalism continues to increase. Does this jeopardise the profession of photojournalism? The project conducted interviews with 12 Spanish photojournalists at local, regional, national, and international levels.

The photojournalists noted the change to their profession. As soon as journalists are being asked to take photos as well, this trespasses on their field; but they also note the fact that photojournalists are often self-trained and have no formal professional association that might represent their interests. They feel the current crisis to be worse than any before, and many of them are beginning to make alternative plans or are taking on increasingly more dangerous assignments abroad, especially in conflict zones.

Well, after all that, the final ECREA 2014 session starts with Nele Heise, whose project examined conceptions of the audience at German news media. There are increasing forms of audience participation at German news sites, but only a minority of users regularly engage with such media. Do such features represent an interactive illusion?

The project used online surveys, interviews with journalists and audience members, and analyses of journalistic content. It found notable differences in the percentage of non-users across the different formats: the print services saw more engagement. This may also be due to their own outreach activities to users, as well as the visibility of participatory features on their sites.

The final plenary on this somewhat eccentrically scheduled Saturday at ECREA 2014 begins with Kees Brants, who says his intention today is to debunk himself. There is a dominant discourse of mediatisation at present, and politicians have to respond to this – we may therefore be seeing a shift from a political to a media logic, as Kees has suggested in previous work. But is that perspective correct, or may it be challenged?

Historically, the concept of media logic emerged in 1979, twenty years later, mediatisation emerged properly as a concept. However, mediatisation must necessarily precede media logic: the increased shaping and domination of society by the media makes only possible the emergence of media logics. Witho mediatisation, we would not see European football competitions, Ebola panics, or the global response to the downing of MH17.

The next speaker at ECREA 2014 is Anssi Männistö, who shifts our focus to the Boston Marathon bomb attack. Mobile social media played an important role in covering this attact: tweets and mobile media were no longer just sources of information, but also tools to very facts and photos and to identify potential suspects, through image recognition software and other facilities.

In Boston, journalists rapidly discovered the first reports and images of the attack from Twitter, and soon came to use them in their own coverage. Such material was then used in official investigations, unofficial hunts for the culprits, and in the media coverage. These each drew on a massive amount of mobile photos; on the real-time publishing of such content in social media; and on crowdsourcing of activities through social media.

The next speaker at ECREA 2014 is Iñaki Garcia-Blanco, whose focus is on discussing the news on social media, and specifically on Facebook. This is important given the perceived crisis of democracy, which requires greater levels of deliberation. Social media bring together access to the news and facilities for discussing it, and Facebook is increasingly important in this.

The research examined the news stories published by leading UK news sources on their official Facebook pages over the course of a single working week (some 1650 articles in total). Human interest and lifestyle stories were strongest in numbers, while commenting on international politics was disproportionately strong.

The next panel on this marathon day at ECREA 2014 starts with Sascha Hölig, whose interest is in patterns of online political engagement in Europe. Democracy depends on structures that enable finding information, exchanging opinions, and negotiating decisions; the news is one key source of such information.

The Reuters Digital News Survey studies news consumption patterns across 10 European nations, drawing on surveys with some 19,000 users. There is a high interest in news, and frequent access to news, across Europe; more than 80% of users access the news at least once a day, especially from television.

The final speaker in this ECREA 2014 session is Katharina Hollnbuchner, whose focus is on the ethical dimension of algorithms. Such ethics sit at the intersection between media ethics and cyberethics, and a wide range of ethical issues are now being studied at this intersection. An interesting question in this is how algorithms should be understood: are they agents, or are they tools?

Which issues are raised concerning algorithmic selection and journalism, then? This is a question of design: what is the algorithm designed to do, and how clear is its intended mission?