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AoIR 2013

Association of Internet Researchers conference 2013, Denver

German Football on Twitter

This morning at AoIR 2013 starts for me with one of my own presentations - a paper on the use of Twitter by German football clubs that Katrin Weller and I have co-authored. I'll add in the slides and audio as soon as I can - consider this post a placeholder for later...

Social Media in the 2013 Norwegian Elections

The final paper in our panel at AoIR 2013 is by Anders Larsson and Bente Kalsnes, looking at the Norwegian election on 9 Sep. Their work examines the use of Twitter by citizens, politicians, and journalists. One starting point for this were the #valg2013 and #valg13 hashtags, to identify what users are being mentioned in these hashtags - which showed that then-PM Jens Stoltenberg was @mentioned frequently but did not often reply, while the Greens party both sent and received many hashtagged tweets. Amongst the retweeters, one-off messages which receive substantial retweets can become prominent, but more frequently retweeted users tend to be celebrities (comedians, journalists, etc.)

A second approach was to examine the Twitter uses by some of the key party leaders. As it turns out, during the month before the election there was a strong focus on @replying, especially from the leaders of the smaller parties. Their communication is mainly with their own supporters - there are very few users who received @replies from two or more leading politicians (and these are largely journalists and other media figures, not everyday citizens).

Social Media in the 2013 German Elections

The next paper in our AoIR 2013 panel is by Julia Neubarth and Christian Nuernbergk, covering the German federal election two days after the Australian one. The Net is playing an increasingly important role in political communication in Germany, but there is still very little active participation by citizens, and active participants are mainly male, younger, and left-wing. Politicians are getting more active - some 60% of federal parliamentarians are on Twitter, although Chancellor Merkel still isn't.

German politicians on Twitter will find a mixed audience - use in the country is growing, but still limited; however, active participants are especially interesting as they represent journalists and other media personnel as well as especially politically interested users.

Social Media in the 2013 Italian Elections

The next panel at AoIR 2013 is one which I'm presenting in as well - we've brought together a number of presentations on the use of Twitter in national elections. The first presenter is Luca Rossi, whose focus is on the 2013 Italian election. He and his colleagues have examined activity on Twitter and Facebook during the month before the February election, gathering some 2 million @mentions and finding Facebook content which its own metrics reported some 25 million users talking about.

Is such activity related to the eventual election results at all? Can it predict the election outcome, in fact? This would mean taking the role of opinion polls, which in this election also turned out to be incorrect, partly due to the shifts in the party systems resulting from the rise of the Cinque Stelle party.

Studying the Processes of Media Production

The final speaker in this AoIR 2013 plenary is Gina Neff, who notes that the study of online practices and texts can only provide a limited perspective on resistance to capitalism. The political and economic affordances of the Internet are less open to resisting capitalist models than we might have thought; it tends to subsume resistant practices into online capitalism in the end.

This leads Gina to suggest that the era of the amateur is over. Capitalist dynamics privilege the platform developers, policy makers, proprietors and others over users; the Net is tool for and symbol of the reproduction of this set of power relations. Through it, proto-, pseudo-, and not-quite-yet-professional media makers are subsumed into the system.

The Emergent Rules of Games Spectatorship

The next speaker at this AoIR 2013 panel is T.L. Taylor, focussing here on spectatorship in gaming. The mix of playing and watching has always been central to gaming as a social activity, but game studies has always privileged the hands on the controller; spectatorship has traditionally also relied on physical co-presence (e.g. at gaming championships).

But now there are sites like Twitch, which enable gamers to make their private play public as a livestream, and even to make money in doing so, as a spinoff from JustIn.tv. The site currently has some 600 unique broadcasters per month, with some 45 million viewers per month and around 1.5 hours of play watched per day (hope I have those stats right). On Twitch, viewers can choose by game title, player, or channel, and players can trigger occasional commercial breaks in order to generate revenue.

The Increasing Attention towards Platform Politics

The next AoIR 2013 plenary starts with Tarleton Gillespie, whose interest is in the politics of platforms. His initial thought was that users would be unaware of the issues related to platform politics, because of the seductive apparent openness and permissiveness of platforms like Facebook and Twitter. But this is no longer true - there has been a shift from complaints about policies by aggrieved users towards a subversive use of platform rules as a way to highlight their problematic nature, by increasingly politicised users.

In 2010, for example, Apple purged some 5,000 apps from its App Store for "unacceptable" content. These removals were contentions because the distinctions between acceptable and unacceptable nudity, political expression, or transgression against societal norms were far from clear; Apple pulled some "gay conversion" apps following complaints, for example, but there was nothing explicitly in Apple's rules which prohibited their content - they did not contain strong hate speech, for example, but in articulating their perspectives were seen to promote it.

The Emancipatory Potential of Tech Activism

The final speaker in this first AoIR 2013 plenary is Christina Dunbar-Hester, whose focus is on activist technical projects - such as micropower radio stations or community wifi networks. The activists describe such activities with the Amish term of barnraising, highlighting the community empowerment and self-sufficiency aspects of such initiatives. The hope is to demystify technology and generate political engagement through further hands-on knowledge sharing.

There is a big difference in this in how technical expertise is seen as empowering (through sharing) rather than disempowering (through the emergence of knowledge elites). But there remains a strong white middle-class basis to this - such sharing continues to speak largely to a male white addressee, and the involvement of women or minorities in these initiatives remains rare.

Online Racism Isn't Just a Glitch

Next up in this plenary at AoIR 2013 is Lisa Nakamura, whose interest is in racism online - an issue which is often downplayed as a minor problem or an irrelevant distraction. But what drives online racism - is it a product of the greater levels of anonymity online (and thus an inevitable, natural, normal effect of the Net)? Does this mean that humans are fundamentally, inherently driven to racism, which the Net enables us to live out? Does the Net enable us to indulge in glitchy behaviour, in other words?

But the machine of the Internet is not a separate, animate entity with its own agency, but is co-created with or by us. The idea that the Net has its own, separate nature is merely a convenient excuse - as in Ian Bogost's statement that it's not gamer culture that's racist, but the Internet itself. If online racism is seen as a glitch in the system, this places it alongside other (e.g. hacker) exploits of glitches - it legitimises and excuses racism as merely off-topic and a failure of protective mechanisms.

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