Cardiff. Leslie-Jean Thornton finishes the session at Future of Journalism by discussing the spread of information on Twitter. She points us to the San Diego fire and the #sandiegofire hashtag, which really was a breakthrough for the use of hashtags on Twitter; this was the first time that hashtags were successfully used for the coordination of discussion around major crisis events.
It is interesting for such breaking news stories to examine the timeline of events on Twitter, of course; this also requires detailed qualitative, even ethnographic work. Early on, journalism on these events hasn’t even emerged yet, so we can study how events are being characterised by the users who just raised them; especially at these early stages, gatewatching and citizen journalism practices may be able to be observed particularly clearly.
Cardiff. Our own paper was next at the Future of Journalism conference. Here’s the presentation (and the full paper) – audio to follow soon, hopefully… now online, too.
Cardiff. Tim Baikjewicz is the next speaker at Future of Journalism 2011, and his interest, too, is in social media in journalism. They have now become an obsession for many news media; news organisations are focussing mainly on pushing content, cultivating sources, and building ‘communities’ (though their understanding of community might be substantially different from those of actual social media users).
It is also interesting in this context to examine the social media sources that news media now draw on. This follows the trajectory of previous work examining the use of blog-based material by major news organisations. How do newspapers use social media sources, then, how often and prominently do they do so, and are there obvious differences in how they are used?
Cardiff. The next session at Future of Journalism 2011 starts with the fabulous Alfred Hermida, whose focus is on the shift of news organisations to digital, networked environments, with specific reference to Twitter. How do journalists find a place in this, and especially, how do they deal with verifying information on those platforms?
Twitter is used for a variety of purposes, of course, and the volume of messages on this platform is immense. This represents the lives, interests, and views of its users – and includes acts of journalism; Twitter can be seen as a platform for ambient journalism, therefore. This challenges established ways of communication for journalism, usually about current things, and it disrupts the way we think about space and time, private and public. For journalists, it disrupts truth (or the pursuit of truth, which they have elevated to their ultimate professional goal): discovering and reporting truth by journalism is seen as essential to the profession.
Cardiff. If it’s Thursday, it must be Wales: I’ve made it to the Future of Journalism conference in Cardiff, which starts with a keynote by Emily Bell. She begins by noting that discussions about the future of journalism only started in the UK with the Murdoch papers’ move to Wapping, and it has been mainly about the role of technology in the transformation of journalism; before then, there was a strong commitment to continue doing journalism as it had always been done.
Today, journalism is becoming less defined by the business models that support it, and more by the activities which it consists of – types of journalistic activity are now scattered widely across many domains. Journalism is a craft, and arguing over who might or might not be a journalism today is futile. If Julian Assange or Rebekah Brooks say they’re journalists, or a random citizen taking first-hand footage does so, who is to say they aren’t? We may gather random forms of activity, and ask whether they are journalistic, but there’s little point in doing so any more.
Following on from my previous post, here’s an overview of what’s to come. And there’s quite a bit: on Saturday, I’m heading off to Europe again for a series of conferences and research workshops – many of them related to our social media research work at Mapping Online Publics.
First, my colleagues Jean Burgess, Tanya Nitins, and I will spend a week or so at the University of Münster to work with our ATN-DAAD project partner Stefan Stieglitz and his team; we’re collaborating on a project which examines the use of Twitter for brand management. The project will examine how brands perform on Twitter, and how they deal with negative perceptions and other emerging issues; it’s still in its formative stages, so expect to find out more as we get going properly!