The next speaker in this IAMCR 2024 session is Hong Li, whose interest is in ‘grey actors’ in online public opinion. The case study here is the ‘Internet water army’: a group of users who are paid to post online comments on Chinese social media platforms in order to promote vested interests. This is an astroturfing effort for public relations and media manipulation, and has become a major social media industry in China.
Such users are ‘grey actors’ who manipulate public opinion; they cannot be easily distinguished from ordinary users since they often are ordinary users making some money on …