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Snurb — Friday 29 November 2024 13:57

Studying Airline Cabin Crew Training through Participant Observation

ACSPRI 2024 | Liveblog |

The final speaker for this session, and the ACSPRI 2024 conference overall, is María Larrea, and her interest is in the learning journeys of airline cabin crews. María has worked as a flight attendant and crew trainer and manager herself, and questions the extent to which formal training actually prepares cabin crew for their work.

Such training is often in a formal setting in classrooms rather than simulated cabin environments; the airline industry is highly regulated, and cabin crew activities are highly influenced by psychological perspectives, but drawing on sociocultural perspectives that see learning as a situated experience in natural …

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