Twelve months ago Brisbane, and the South East Queensland region, were just about to begin the long process of recovery from the major floods which affected Toowoomba, the Lockyer Valley, Ipswich, and Brisbane itself. One of the more positive stories to emerge from the crisis, though, was how social media were used as a tool for sharing news and information about the disaster, and for assisting locals with organising the (significantly volunteer-driven) relief and recovery effort.
To document these uses – especially of Twitter, though Facebook was also important –, we’ve now released a major research report through the …
When I arrived back in my office from the Rio trip, I was also very pleased to see that 
