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After the excitements of our research collaborations in Germany I've made my way to Amsterdam for the Social Media and the Transformation of Public Space conference (ASMC14 for short). We begin with a keynote by José van Dijck and Thomas Poell, which sets the theme for the conference. José begins by noting the growth of user-generated content platforms and social media over the past decade, replacing some intermediary organisations (from commercial industries to state institutions).

While some of this has been received very positively, this also raises issues of privacy and publicness – is the social Web a public …

It’s been a little quiet again here, as I’ve taken February and March off on Long Service Leave. That’s all about to change, though, because two major new research projects are about to start now – more of these soon.

For the moment, here’s my first conference presentation for 2014, from the Media Talk symposium at Griffith University in Brisbane. I used this to work through the three layers of communication on Twitter which Hallvard Moe and I have identified in our chapter in Twitter and Society, and to provide some examples for how these layers operate in practice …

Now that I’m back in Australia from my extended conference trip, I immediately got back on a plane to travel to a freezing Melbourne, to present our social media research in crisis communication and beyond at the 2013 IBM Research Colloquium. Below are my slides and audio – many thanks again to Jennifer Lai and her team at IBM Research Australia for the invitation!

The next speaker at Digital Methods is Irmgard Wetzstein, whose interest is in social media monitoring tools. Social media monitoring is an increasingly important research area, of course, in both scholarly and commercial research, as the rise of 'big data' demonstrates. A social media monitoring industry has now emerged, providing a range of tools and services across various platforms. There are even systematic evaluations of the various tools, documenting this diversity.

If many such tools have emerged from commercial contexts, are they nonetheless also useful for scholarly purposes? Irmgard's study examined some 100 tools, focussing on tools which provide analytics …

The next paper at Digital Methods is by Nina Springer, who continues the framing theme. Classical framing research examines the impact of frames on audiences, while it is obvious that audiences aren't simply passive recipients, but actively engage with media frames; is this the case especially in new and social media spaces?

This is also a question about the plurality of opinion - the multiplicity of frames may point to the presence of diverse opinions in media coverage. This can also be understood from the perspective of interpretative repertoires: within any repertoire, multiple interconnected frames may exist and involve logics …

The next Digital Methods panel starts with a presentation by Gianna Haake, whose interest is in framing analysis in social media. Social media texts are often very short, of course, making interpretation and framing analysis very difficult; attempts to analyse content may be inherited from other media forms, too, which may not always be appropriate. Where social media and mainstream media content intersect (e.g. in the form if user comments in news sites), user-generated content could be analysed as media content, or as a reaction to media content.

Frames can be described as persistent patterns of interpretation, and can be …