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Protest Hashtags as Contested Ground: The Case of #idlenomore

Today's first keynote at ASMC14 is by the excellent Alfred Hermida, who uses the Canadian protest hashtag #idlenomore as an example of contested media spaces. In such spaces, which voices are being listened to, and what coverage does this enable?

The #idlenomore movement for Indigenous rights had been going for some time, but really went off when one of the Canadian Indigenous leaders went to meet with PM Stephen Harper about the issued it raised – a move condemned by the protesters who felt that this leader did not speak for the protest movement, since the movement had not emerged from organised Indigenous groups. That condemnation was especially strong on Twitter, with protest leaders actively encouraging followers to tweet their indignation.

Sourcing News Stories from Social Media

The final speaker in this ASMC14 session is Ansgard Heinrich, who explores the use of Twitter as a sourcing tool. Social media can be sources of information (and misinformation), a device for comments (and rants), a tool for organising social movements, and an instrument for civic groups to promote their messages. Which of these functions are affecting the journalism industry, then?

Ansgard focusses here on the Egyptian revolution, which was described by some commentators as a 'social media revolution'. While this may have been an overstatement, what role did social media play, especially in comparison to journalism? Activist networks use social media to promote their causes and organise protests, of course; journalists also utilise social media, especially to cover live and breaking news events.

Tweeting Along with Political Talkshows

The next speaker at ASMC14 is Evelien D'heer, whose focus is on the use of Twitter as a backchannel to a Flemish political TV talkshow, Terzake. The show has now appointed a 'conversation manager' to guide the Twitter discussion, following a public Twitter spat over the quality of the programme: after criticism of the show's quality by a user, a patronising tweet from the programme makers was widely criticised, and the conversation manager is meant to improve producer/audience relations again.

In this case, then, social media and journalistic logics co-define the programme and its meanings. Evelien's project investigated this process by conducting interviews with programme makers, newsroom observations, network analyses of the Twitter conversation, and interviews with tweeting audience members. This approach is able to compare stated expectations with observations of actual behaviour, on both sides.

Social Media and Journalism

The second day of ASMC14 has started, and I'm afraid I got here a little too late to catch all of Marcel Broersma and Todd Graham's paper. So, we're starting with Steve Paulussen, who explores Twitter's impact on journalism practices.

Twitter Hashtags: The Case of #agchatoz

The next ASMC14 session is by the QUT Social Media Research Group, and starts with my colleague Jean Burgess, whose focus is on the use of Twitter hashtags as a public forum. Hashtag studies tend to focus variously on specific events and issues (enabling the emergence of hashtag publics), develop hashtag typologies (praeter, ad, and post hoc hashtags, for example), or consider hashtags as agents in their own right. Hashtags, then, serve as hybrid fora, and are remarkably hybrid because they take place in such a complex, volatile media environment.

Thinking through Connective Networks

The next keynote at ASMC14 is by W. Lance Bennett, whose begins by highlighting the use of social media by NGOs. For them, the game has shifted in recent years – the emphasis now is less on continuing membership than on temporary calls to action. Other recent political movements – from the Spanish Indignados to the global Occupy movement – also appear to be crowd-based movements pursuing some form of collective action, and are moving away even further from conventional organisational models.

Conventional collective action in organisations has its problems – with free riders, for example –, and communication here simply reinforces the existing organisation. By contrast, in connective action there is more self-motivated networking well beyond the organisational setup: social technology enables sharing, using personal action frames, and thereby enlists a greater range of participants beyond the organisation itself.

Studying the NRA on Twitter

Our next speaker at ASMC14, Christian Christensen, takes a slightly different approach, focussing on the political role of the United States' National Rifle Association (NRA) rather than on a conventional party – and in the US, the NRA is considered to be a very powerful political organisation; it describes itself as the country's "longest-standing civil rights organisation", in fact.

The NRA in its current, rabidly pro-guns form is a product of the 1970s, and surprisingly it is not a very rich organisation – but its strength comes from its 4 million members. It rates and ranks political candidates on a scale from A to F in relation to their opposition to non-insane gun laws. The organisation runs a variety of Twitter accounts, which are largely used to cover its own conferences and to promote its statements – not really to advocate direct action and conduct grassroots lobbying.

Social Media and Australian Politics

The first session at ASMC14 is one I'm in, and focusses on social media and politics – and my QUT colleague Tim Highfield is the first speaker. His interest is in how diverse social media platforms have been integrated into election campaigns and related aspects. This involves a range of new and established actors, and a range of platforms which are used for various purposes from campaigning, activism, and backchannel discussions for televised events, through to being a third space for public discussion and engagement with established voices including journalists and politicians.

In Australia, a number of established Twitter hashtags exist for various purposes – including #auspol for explicitly political debate, and #qanda as a backchannel for a well-known political talkshow, as well as #[state]votes hashtags for specific state and federal elections. But there is plenty more political discussion, especially during election campaigns, outside of such explicit spaces. This tends to spike in volume on and around election day, for a range of reasons, and on that day especially around the time that first results of the vote begin to emerge.

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